cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 790 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16643 Views
  • 0 replies
  • 7 kudos

Nest indoor camera transferring to home

During the transfer from best to the home app, my indoor wired camera would not transfer. I kept getting the restart message after over two hours of this, I noticed the blue light on the camera never changed. I removed the camera from the nest app, t...

tsschall by • Community Member
  • 498 Views
  • 1 replies
  • 0 kudos

Doorbell camera no longer working

Our doorbell camera worked since installing years ago. In January received an email that payment did not go through. Did not address until February but was out of town. Now back, doorbell camera does not work at all. We have updated payment and being...

Admf01t by • Community Member
  • 453 Views
  • 1 replies
  • 0 kudos

Nest doorbell stopped working (battery power)

I've had this for about 18 months and it just stopped working. I had just charged it a few weeks ago. It was lightly raining outside when it died and it had a few sprinkles on it when I brought it inside. When I plug it in, the LED does not lite. It ...

jwmiller by • Community Member
  • 801 Views
  • 3 replies
  • 0 kudos

No audible notification on cameras or doorbell

Just got 2 cameras and doorbell. I get banner on my phone and iPad but no audible notification when there is motion. I’ve gone through with fine tooth comb and I simply don’t see an option to be notified audibly when there is motion. Not worth much i...

Nest indoor camera

I have had 4 nest cameras in my home and subscribed for video history of 10 days for each camera and the cost was $5 per camera. Just recently I noticed that I am not able to view history.

Sirred by • Community Member
  • 474 Views
  • 2 replies
  • 0 kudos

create or modify activity zone

As of today I am unable to create or modify activity zones - I removed and reinstalled camera and google home app - it did not solve the issue.

hidden2 by • Community Member
  • 669 Views
  • 3 replies
  • 0 kudos

Nest cam battery, charging slow (not getting enough power) when using supplied charging cables.

Recently every time I try to charge any of my four cameras, they all say “not getting enough power” while charging. I’m using the supplied charging cables and blocks. I’ve tried using other charging blocks and those have the same issue of “not having...

TB3377 by • Community Member
  • 1444 Views
  • 1 replies
  • 0 kudos

Google Nest Changed Phone Number

Please help me connect. I NEVER changed my phone number, I feel this is a breach of security and I cannot get any site of my camera. May I get a live person to help me please!!!!

lam123 by • Community Member
  • 462 Views
  • 1 replies
  • 0 kudos
to vote
Labels
Top Kudoed Users
View all