cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 332 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16168 Views
  • 0 replies
  • 6 kudos

Battery Doorbell Charger

Let's keep this simple:The doorbell charge lasts 24 hours, I have read all the previous threads, but the new replacement still drains. I use the charging cable provided and have tried to charge via several power sources, but each drains quickly. I ha...

JSG by • Community Member
  • 845 Views
  • 3 replies
  • 0 kudos

Cameras disappear after migrating

After I migrated my Nest cameras to google my cameras, disappeared from my Nest app. When I signed in to my Google account and my Nest account popped up, my cameras weren’t there when I tried to re-add them it says they’re already attached to an acco...

Lissa104 by • Community Member
  • 595 Views
  • 2 replies
  • 0 kudos

Outdoor nest camera magnet replacement size

Hi there, someone posted and directed me to an answer for the outdoor neat camera to use an earth magnet but what size ? Is the original magnet to the outdoor nest camera as I didn’t want to jump on a ladder outside. can someone post links of magnets...

Jschn by • Community Member
  • 848 Views
  • 4 replies
  • 0 kudos

Nest Cam Outdoor Magnetic Base

I have two Nest outdoor cameras. I recently moved, but I left my magnetic bases behind, and one was just lost. How can I get replacement bases? I see no place to purchase these. There appear to be no third-party options either, as these cameras have ...

Doorbell Help

Hi all,I’m hoping for some guidance following my purchase a week ago of the wireless Nest doorbell. I went to charge it for the first time this evening, I didn’t realize it would drop out when I put the insertion tool in, it feel and has a broken len...

Resolved! Are 1st gen and 2nd gen cameras compatible with my nest aware account and can I use them together

I have 3 1st gen drop down cameras that I purchased in 2018. I use a nest aware account thru google. I am looking to add 3 more cameras to our system and am wondering if I purchase 3 2nd gen cameras, will they be compatible with the 1st gen cameras i...

Rubies64 by • Community Member
  • 3163 Views
  • 4 replies
  • 0 kudos

Reopening Nest app

Nest doorbell not ringing all the time and I forgot my password so I deleted Nest app and opened it in Google. Camera no longer sends notifications or video. Found Nest password and decided to reopen Nest app but it is telling me there is a previous ...

Wabbit by • Community Member
  • 524 Views
  • 2 replies
  • 0 kudos

outdoor cam with battery connected to Wasserstein solar panel

Now that my outdoor cam is connected to a Wasserstein solar panel, I am keeping in on 24 hours a day. I live in a very sunny place, so it should get plenty of sun most of the year, but I will also have rain/cloudy days without much sun. When I check ...

prmcpa by • Community Member
  • 591 Views
  • 2 replies
  • 0 kudos
to vote
Labels