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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

Nest outdoor camera replacement magnetic mount

I have 3 of these cameras that I need to install, but we do not have the magnetic wall mounts for them. I have 4 installed now that are functioning but need to add 1 or 2 more. I do not know when or where these were first purchased. The person who or...

lcpc by Community Member
  • 536 Views
  • 3 replies
  • 0 kudos

Upload to "cloud" from camera

How do I set up my camera so it uses less wi-fi data? Is there a setting so it downloads to "cloud" during the night? Uses too much upload and my wifi keeps crashing.

csbabb by Community Member
  • 666 Views
  • 2 replies
  • 0 kudos

Resolved! If I upgrade to Nest aware for 24/7 recording will I be able to see recordings from before upgrading

We have several Nest Cameras (battery) around our building. I was informed this morning that there was an incident three days ago and we wanted to see what happened. We are NOT subscribed to Nest Aware for 24/7 monitoring right now, however, if I upg...

sdrowne by Community Member
  • 1476 Views
  • 3 replies
  • 0 kudos

Doorbell phone notification delay

And I'm another dissatisfied customer who is experiencing an intermittent delay in getting a doorbell notification. I have just missed out on an important delivery.Google - sort out your unfit for purpose systems!! Seriously, get with the programme a...

HJR2000 by Community Member
  • 1224 Views
  • 5 replies
  • 1 kudos

Dropcam installation

Hi, I have a dropcam camera and i moved to a diffplace. I am finding hard to connect to the new network. I am getting C309-400 error while executing the exe file. Kindly help or throw some light if someone encountered this issue and fixed it successf...

“Double Doorbell” Preventing Chime?

 (star is primary doorbell, the wires are running to the Nest as a “secondary”) Hi folks -I just installed my Google Nest doorbell, and all the "Nest" camera parts are working great. However, the chime isn't working inside of our house.At the front o...

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Jleskar by Community Member
  • 384 Views
  • 1 replies
  • 0 kudos

First (?) Gen wired camera not working

Hi. I had what I assume is a first generation nest wired camera. It has stopped working. One problem is there is no factory reset button. Does anyone know how to reset this camera? Also, the power wire has disintegrated from the weather. Any thoughts...

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