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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1599 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17714 Views
  • 0 replies
  • 7 kudos

Drop Cam Replacement Offer?

HiI have 3 Drop Cams HDs, 1 Nest-cams, 1 Drop Cam PRO- 5 total Cameras all with the subscription recording. I only received an offer for 1 replacement cam for when these go dead April 2024. Is that all I’m offered? thanks

Wtped by Community Member
  • 2691 Views
  • 8 replies
  • 2 kudos

nest cam offline

Our camera goes offline at specific times. Not consistent day to day but always the the :42 second mark of whatever time. It always comes back at the :43 second mark after being offline for precisely either 5,10,15 or more minutes but always incremen...

tupton by Community Member
  • 488 Views
  • 1 replies
  • 0 kudos

12h free photo storage request

I love the Google Nest Doorbell(battery) and paired it with a Google Nest Mini. They work great together in announcing visitors. I would like to make a feature request if that's possible for a minimum 12h foto history on top of the free 3 hour video ...

Camera charging

I have a nest cam w battery 3 months old. Have provided cam charging cord and power supply plugged into functioning outlet. Camera has shutoff due to dead battery. Have tested the outlet, it operates correctly. Why is my battery not staying charged ?

MW907 by Community Member
  • 1029 Views
  • 4 replies
  • 0 kudos

Nest hello help

Have had this for a few years with near Zero issues. Then this week it constantly is going offline. I have rest it, full factory rest it and am less that 15 feet from my mesh hub. It connects for about 30 min and then goes off line. Power reads a sol...

Brytech by Community Member
  • 1657 Views
  • 5 replies
  • 1 kudos

Notifications

Our cable company upgraded us to Eero. Since the installation, I do not receive camera notifications. My husband, whom I added to the Google Home account, still gets them, but I don't. The only thing that changed was the router to Eero.

msnav59 by Community Member
  • 484 Views
  • 1 replies
  • 0 kudos

Nest doorbell listening

I have a doorbell ring I can talk, see but the only thing I can't is hear them talk idk what to do any suggestions

Fortiz by Community Member
  • 424 Views
  • 1 replies
  • 0 kudos
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