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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13613 Views
  • 0 replies
  • 5 kudos

Nest Cam Outdoor Battery Drains even when plugged in

My camera is about 2 years old. Recent I started getting the low battery notification. I then immediately turned the battery off to let it charge . After 1/2 a day, the battery was fully charge and it showed the infinity sign. Then few days later I c...

SLee25 by Community Member
  • 3897 Views
  • 20 replies
  • 0 kudos

Can't view video history

HelloAbout 90% of all recordings don't ever load. I get a message that says " this video isn't available yet. Check back later". But they never do become available to view.Anyone else with this issue?Thanks in advance.

Shvin by Community Member
  • 594 Views
  • 1 replies
  • 2 kudos

Nest display

I had to deleted my nest display and re add. I can’t get the camera to work. I tried to factory reset it and I still can’t get it to work.

Nest display ans doorbell

My doorbell is mounted and it says it’s unmourned and won’t work. Tried to to troubleshoot but I don’t see the camera mount in the settings.

Security screw won't thread into the mounting bracket

Just installed nest doorbell 2nd gen wired. Set screw will not secure the doorbell. I can thread the set screw in without the doorbell, but as soon as I put the doorbell on the bracket, the set screw just spins as if it is not long enough to reach.Th...

Andrew5973 by Community Member
  • 1634 Views
  • 2 replies
  • 2 kudos

Doorbell Won't Connect - No One Followed Up

It has been over two weeks, but no one from Google ever followed up @Jenelyn_O : https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Battery-Cam-Won-t-Reset-amp-Won-t-Reconnect/m-p/459352#M80814 Please assist.

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