cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Help Center

Forum Posts

Start a conversation

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Resolved! Prevent recording outside activity zone

Hi, I created an activity zone hoping the the camera would record only events in that activity zone. It does not. The camera records everything that is in front of the camera. This means that the camera is recordong every single car that is passing i...

Bobreg by • Community Member
  • 4090 Views
  • 44 replies
  • 2 kudos

Not working

It’s says it’s connected to the Wi-Fi everything works but then when it finishing up it’s always say something went wrong I don’t understand

Marany12 by • Community Member
  • 193 Views
  • 3 replies
  • 0 kudos

Resolved! Nest doorbell (battery) connecting to cloud

Hello, I have installed a new Nest Doorbell (battery). I have a problem that it doesn’t seem to have stored any information beyond 24 hours (we don’t have constant traffic being recorded - Max 10 a day - and can’t work out how or where to connect it ...

Problem connecting to Cloud

Hi Folks,i bought nest doorbell gen 2 (battery) version. I have setup Google Home setup and Hello Google is totally working fine. When I add nest doorbell via Google Home app, I got strange error which isProblem connecting to cloudPlease try again la...

My new house has an outdoor camera

I bought a new house and they left me the deadbolt info and I was able to set that up. I want to set up the outdoor camera or at the very least make sure it is not connected to previous owners account. Problem is I have no info on the camera and it's...

Nest Doorbell Battery in Cold Weather

My wired in Nest Doorbell (Battery) keeps dying and it's just the beginning of the north dakota winter... Is there any fix for this? Are there options for "battery blankets" or some type of heater to keep the doorbell warm enough to charge? Stupid th...

McBrock by • Community Member
  • 441 Views
  • 4 replies
  • 0 kudos

Another wireless nest cam no live video

Hello, I bought a three pack of these a few months ago and up until about a week ago they have been working fine. I’m using them with an AMPLIFI mesh network and viewing the cameras primarily on an iPhone.About a week ago the live video stopped funct...

hotrod2448 by • Community Member
  • 1397 Views
  • 12 replies
  • 0 kudos

Nest hello time stamp is wrong

Whena a clip link is played back and the time stamp is shown by turning on subtitles, it is wrong. It shows the time that the clip was was created, not the actual time of the event.I need the actual time for submission for a police report.

Stewspot by • Community Member
  • 362 Views
  • 7 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
Show Choices
Hide Choices
to vote
Labels