New updates to Google Home for camera users: new AI image detection, requested f... Read more
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
I am having trouble with my live video please help
We have lived in our home a month or so and have made note of a Google thermostat, a mouse (?) of some kind, various cameras, and a doorbell.We would like to set these up but have no idea where to start 1) being old, 2) not having a system like this ...
Hello, Has anyone been able to file a formal complaint against Google Nest. My google nest camera stopped working after I moved and I called to triage it. After a lengthy conversation, they were unable to do so and sent me a new one, which they asked...
My Nest camera (battery) is charging at barely 1% per hour.I'm using the original cable and adapter plugged into the mains. Online help suggests the camera should charge in roughly 5 hours. Is my camera/cable/adapter broken?I only purchased it in Nov...
I purchased a Nest indoor wired camera, which I installed today. Unfortunately, when I go intothe Google Home app, to view it, I get the message 'Live video unavailable' please can you help me resolve this
I just bought a home and it had a nest installed already. Doorbell would chime inside the house when the doorbell button was pressed. I did a factory reset on the nest so I could create my account. It installed easily, but now the doorbell doesn’t ch...
The camera is not recording obvious events other than in the center of the screen, and even then it misses a lot. My wife can walk to her car, get in, and drive away and it doesn't pick up anything. This is my second camera, as I thought the 1st one ...
I have no problem watching the direct stream from my Google Nest Cam Indoor on my Android phone (Samsung Galaxy S21), but the audio is played on my phones speaker, not via the connected headphones. All other sounds, including phone calls, is played v...
An issue I have seen from others before but still not resolved clearly - we have recently installed and setup a brand new Google Nest Doorbell but are unable to access any of the video history it has been accumulating...Notifications work well, the h...
Since migrating to Google Nest my wife's Nest app no longer worked, so opened the Google Home app, she now has images but no notifications of any activity. She is very frustrated.