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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest doorbell (battery) wired- how to connect with Honeywell Home DW313 series?
I´ve bought a Nest doorbell (battery version) and I´ve it powered with a 20V AC transformer.I would like to also make use of my existing Honeywell Home DW313 chime when someone pulses Nest doorbell.There is no clear wiring diagram anywhere, explainin...
Low Voltage Transformer
Waiting on a 16v 30va transformer. Have a Nutone 5v 10va one now with a Nutone 16v Chime. I wired up the chime puck and mounted the doorbell. 2 gen. Left wires unhooked. Getting eager to finish install before transformer gets here. If I wire up the d...
Clips not being created properly (audio cuts out halfway through, or entire video gets trimmed)
I'd like to make and download a clip of some video that was recorded on my NestCam from 8:07 to 8:40 last night. I have over an hour of available clip storage on my account, so I should be able to do this. However, whenever I try to make a clip of th...
Outdoor Nest Camera keeps going offline
We've had an outdoor camera for about a year now and it functioned flawlessly for about 10 months. Then, all of a sudden, it started going offline randomly, and only for a few minutes or less at a time. Some days, it would go offline at least a dozen...
Doorbell Camera works for 3 minutes, every 6 hours
Camera has worked for years then developed a problem. It cannot connect to WiFi and then will connect for about 3 minutes and work fine. It then disconnects for EXACTLY 6 hours and then reconnects for about 3 minutes and works fine. This process repe...
How to determine who turned off my nest camera?
My wife and kids have access to my Nest camera feed. Occasionally, a particular nest camera is turned off. I believe one of my kids is turning off the camera to do something they should not be doing. Is it logged in the application, when an authorize...
Resolved! Google Nest Doorbell rotate 90°
Hello.We would like to install the doorbell at our company but rotated 90°. Is it possible to rotate the camera in the google home app or is it also possible to rotate the camera directly in the google nest doorbell ?thank you for your answers
Condensation in Nest Outdoor Cam
I see a few previous threads, but they're locked. Did anyone solve the Condensation in Nest Outdoor Cams? I, like those of you who posted about it, are just outside of my warranty and these 'weather resistant' cameras prove to not be that resistant t...
Nest Cam Indoor camera
I cannot figure out for the life of me how to set the camera to be active when we are away and off when home, other than manually. I even tried tech support and they were not able to tell me. The setting for the home app is very confusing and disappo...
After receiving an invite to join a home, I cannot access the Nest cameras
How does it work? I have the Google home app, but the next app doesn't seem to recognize it and it won't let me sign in with Google account credentials.
