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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13603 Views
  • 0 replies
  • 5 kudos

time between notifications

Doorbell will send a notification when motion is detected but then will not send another notification for awhile. It seems like a long time has to go by before it will send another notification. Is there a way to shorten how much time between notific...

PS21 by • Community Member
  • 894 Views
  • 3 replies
  • 0 kudos

Nest Cameras offline

So just had Nest Wi-Fi (2) installed yesterday and today all 3 outdoor cameras ( battery) went offline and they will not come back online; checked router and Wi-Fi speeds all good; appears to be a camera issue. Anyone else have this problem?

Doorbell Not Getting Enough Power

I attempted to install a new 2nd gen doorbell, had no issues when initially installed (got the solid blue light).. while waiting for the update to download and install my doorbell is now suddenly not drawing enough power even though I have a 16V tran...

ISUZiggy by • Community Member
  • 1166 Views
  • 3 replies
  • 0 kudos

Dog Barking Alerts

Why did google remove dog barking alerts on cameras? Especially the indoor or floodlight or outdoor with power cord? I imagine it has something to do with the price point compared to the old nest subscription plan but customers want it back!! The ent...

brad37 by • Community Member
  • 2436 Views
  • 3 replies
  • 2 kudos

Doorbell peeling

My nest doorbell is peeling and I tried calling and because it’s out of warranty they said there is nothing they could do for me. I don’t want to have to change over to a different brand doorbell and change out all my other Google products.

Curlz927 by • Community Member
  • 1407 Views
  • 7 replies
  • 0 kudos

Gen 2 doorbell history

I am inquiring about how to increase the video history for my doorbell camera. There are no options to increase history retention. It states "3-hour event video history" only.

sfd10 by • Community Member
  • 1072 Views
  • 5 replies
  • 0 kudos

Nest camera not detecting motion when on battery mode.

Bought a three battery nest camera pack in December and installed on our MN home. Front camera will not detect motion well at all. Only works well when it is plugged in. Not when it is in battery mode, even when battery is fully charged. Please don't...

mnhawks by • Community Member
  • 1162 Views
  • 5 replies
  • 0 kudos
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