New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Doorbell cam
My doorbell cam is recognizing my wife and daughter as the same person, is there a way to edit the recognized faces
Resolved! Indoor/Outdoor Battery Nest Cam
This is really frustrating!! So, we have google fiber. It was all messed up and went down. A tech came today and totally fixed it. But they had to change our Google home account name and Wifi password as they reconfigured the system. So, for my nest ...
New doobell battery DOA
Nest video doorbell won't turn on, after successful installation and charged battery, it refuses to turn on, and it cannot be reset either.So he goes back to the store, first time last time and never again, visibly disappointed.
Facial recognition recognizing same person as different people
So, we just moved. I had a Nest doorbell at our last house. (We left it.) But, it didn't have this problem. The nest wired doorbell we have now, it's showing me faces it recognizes. But, it's not combining the faces. My daughters have picture after p...
Resolved! Google Door Bell (Battery)
New Google Doorbell (Battery) will.not show live video, record fine but nothing live, just says Live Video Unavailable.Have reset tried again, then done full factory reset and still the same???
Nest doorbell peeling peeling off
Nest doorbell started doing this and it's looking very bad. This was not a removable cover that's supposed to be taken out after installation. I was able to scrap off some of the peel but it looks like a design issue that the team has to look into. ...
Record nest camera activity in specified hours
How do I get camera notifications during specific hours only? For example, I want to know if someone approaches while I'm sleeping. However, I don't want to be notified all day every 10 minutes when somebody walks by the front of the house. This shou...
Can’t find google account
I have two google accounts I got a new iOS phone and the other one wasn’t there
Doorbell and new cameras (battery)
When will the new cameras including the doorbell (battery) be available to be viewed from a web browser or added to the Home Nest account?This is something I have been using for years and just bought 2 new devices only to find they don't have the fea...
outdoor camera iq not working
A new camera connected, but no light on the camera and no picture.
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