Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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  • 0 replies
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Google Home Preview 2022.1120 - what changed?

This is a question for those of us end users lucky enough to be using the Google Home Preview. I installed version 2022.1120 on my iPhone a few days ago and I can't find anything that has changed. Is anyone else out there seeing any functional change...

EmptyNester by Silver Product Expert
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NC021 wired doorbell stopped working

My nest wired doorbell which is now about 3.5 years old just disconnected one day. all my other nest cameras and thermostats are working just fine. I tried adjusting wifi and tried even re-installing but keep getting error NC021. i have read other to...

nishly18 by Community Member
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  • 9 replies
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New network / setting up Nest camera with floodlight

New router and new network and want to use new network name. I removed camera from the Home app and unable to complete set up. I have tried factory reset numerous times including unplugging cable from camera. Each time I get the conformation chime af...

Search video history by time range

I am most curious what is going on in my video history at night. Someone showing up in my camera at 2 AM at night is more concerning than the delivery person at 2 PM in the afternoon. I have to scroll through many many events that are during the day ...

Door bell Saved videos

How do I access the videos that I have saved? The ones saved to my camera roll do not have the time/date stamp on it. Not sure where I am suppose to go on my computer.

Solamia by Community Member
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Nest Doorbell Cam fast blinking green

When I first set up our cam it was fine. We recently had work done and the electric had to be redone. We had to replace the transformer on the bell. After we did this, I tried connecting the cam back to wifi - it would not connect. I tried removing t...

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