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Cameras and Doorbells

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Enhanced Camera Experience in the Google Home App Read more

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 4925 Views
  • 0 replies
  • 3 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 20909 Views
  • 0 replies
  • 8 kudos

Google indoor/outdoor camera wifi issue

Hi folks I'm have trouble getting my camera set up with my WiFi. I've just switched providers and the new modem is a 2.4ghz/5ghz router. I've tried turning 2.4/5ghz synchronisation off, tried renaming the different bands and also ensuring my phone wa...

NT87 by • Community Member
  • 1706 Views
  • 7 replies
  • 0 kudos

Eufy app not working

My eufy app is not working since my internet was offline. Internet is now working but cannot get my info on devices when I pull it up. Only time I can see my camera images is when someone steps in front of it. Also, I can’t see any events on my app. ...

Kgallucc7 by • Community Member
  • 1323 Views
  • 4 replies
  • 0 kudos

Adjust event length

We have a new nest doorbell 2nd gen and we are trying to figure if there is a way to lengthen the time of the video event. We have looked all over the camera settings and have found nothing. Is it possible to adjust the size of the event? If so how i...

Cannot setup Nest Doorbell on Telstra Smart Modem

I have multiple devices set up on this network, including nest hubs and cameras.When I set up the nest doorbell (battery) It just says "try moving closer to your Nest Doorbell" I've tried the setup a few feet away, and directly adjacent to the phone/...

jsm2090 by • Community Member
  • 1693 Views
  • 6 replies
  • 0 kudos

Nest doorbell battery

Hi, I attempted to set up the doorbell on my phone at my Mums address.The doorbell Works on my phone but would not show up on my Mums google hub On Google Home, the doorbell appears on my Mums set up & mine - both on my phonehow do I get the doorbell...

SC26 by • Community Member
  • 1042 Views
  • 4 replies
  • 0 kudos

Nest Doorbell on Roku Tv

I have my nest doorbell, Google home mini, and roku TV all on the Google home app. When I ask the assistant to show me the doorbell on the TV it either doesn't or understand or asks to specify the name of the screen. When I specify the screen it says...

Doorbell showed a completely different face

My son came home one evening and while he was unlocking door i received notification that person was seen. My sons face is saved in the library, however when i opened notification it showed a totally random strangers face as the screenshot. How on ea...

Nest doorbell Christmas chime stuck

I started using the Christmas chime on my nest doorbell, but now that Google has removed the ability to change themes it seems my doorbell is stuck. Is there any way to fix this without doing a factory reset?

Chime constantly active

Just installed a 2nd gen nest doorbell and as soon as I connect the doorbell the hammer in the chime box constantly moves and when the doorbell is pressed it might ring and might not. The hammer should not be moving constantly. Has anyone experienced...

MattMcG by • Community Member
  • 1104 Views
  • 4 replies
  • 0 kudos
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