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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

Stolen / missing NEST cam

Hi Everyone. I have a 3 outdoor camera NEST setup. One of the cameras triggered last week when an intruder attempted to break in. He spotted the camera, ripped it down and made off. I have good footage which I've supplied to the Police. The missing c...

Nest doorbell video goes pink

Ever since some recent rain, my Nest doorbell (2nd gen) shows a colour distorted pink picture or no picture at all. Tried restoring the doorbell and charging inside and picture was restored, but since returning to outside it has gone again. I had tho...

nest camera wont connect to wifi

no matter what i try the network wont let the camera connect, I've reset the router, turned my devices Wifi on and off, done all troubleshooting instructions. if anyone has tips let me know.

gildedbean by Community Member
  • 2155 Views
  • 11 replies
  • 0 kudos

Google nest Hello camera 1st gen lens cover

HiOur Lens cover for camera has fallen off and broken, which is now causing an unclear picture. Is there an option to get a replacement lens. I purchased the bell in December 31, 2020RegardsBrian

Bobby76 by Community Member
  • 806 Views
  • 5 replies
  • 0 kudos

Need a hex screw for Google Nest Cam with Floodlight

I need this screw only because my installer dropped it in the grass and we cannot find it. I contacted Google Support on the phone and they will not send me another one. Anyone have an extra or mind helping me find one close to the original? Preferab...

Dan937369 by Community Member
  • 1133 Views
  • 5 replies
  • 0 kudos

Nest Cam Outdoor Security Loop

My second outdoor battery nest camera has arrived today and unlike the first there is no security loop in the box, how do I get one ASAP please, disappointed there wasn't one in the box this time

Trotwoof by Community Member
  • 2156 Views
  • 5 replies
  • 0 kudos

Chime on Mini

How do I make my Google mini chime with my Nest Battery doorbell? It tells me "Electronic Chimes won't work with your doorbell when it is using battery power."

Lazerdyn by Community Member
  • 696 Views
  • 4 replies
  • 0 kudos

Home App not sending Camera Notifications

Hi.We have two Nest Cam (battery) and one Nest Hello doorbell. For well over a year (almost two) there have been no issues with the cameras or the notifications.Now; however, both of our phones have stopped receiving notifications from all three came...

SigPiPup by Community Member
  • 1807 Views
  • 10 replies
  • 0 kudos
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