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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1670 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17815 Views
  • 0 replies
  • 7 kudos

Access to Nest Cam

I just installed a 2nd Gen wired Nest floodlight/camera but I am having issues giving my kids access to the camera. One of the major reasons for purchasing this was to allow my kids to check the camera instead of answering the door when they are home...

ClayK by • Community Member
  • 2591 Views
  • 8 replies
  • 0 kudos

Wired nest camera

I added the camera to the home app. Tried to add to the nest app and it just tells me to download the home app which I already have. Can't figure out how to add the camera to the nest app.

Erin2 by • Community Member
  • 722 Views
  • 4 replies
  • 0 kudos

Can I pull footage from nest aware that is 18 mo old if I was subscribed at the time but didn’t save

I have been praying for a way to pull footage from 18 mo ago and I’ve seen all the replies explaining it’s feat being impossible. However - to make it more complicated or I suppose to eliminate the Hail Mary - what if I had nest aware subscribed at t...

Nest Cam reset button doesn’t work

I am trying to factory reset my nest cam to connect it to a new Nest account but the pinhole reset simply doesn’t work. There is no button to press or at least no sensation that it is being pressed. I hold a thumbtack in the hole for 15-30 seconds an...

TM9 by • Community Member
  • 3058 Views
  • 7 replies
  • 3 kudos

Nest Hello Doorbell

I want to delete my Nest Hello as it cannot connect to wifi. This is a useless app and I am disgusted with it.

Dermot55 by • Community Member
  • 1288 Views
  • 6 replies
  • 0 kudos

Recently changed my wifi router

I recently changed my wifi router and now I can't change all the info in my Nest account. Both cameras are mounted outside (one front and one back) with no reset button (that I can find) and since they are mounted outside (through the wall) I don't k...

Betsy1 by • Community Member
  • 2150 Views
  • 12 replies
  • 0 kudos

Got screwed

This isn’t a getting started question but there was nothing to choose for my problem.Google indoor/outdoor camera I got it to work indoors. Moved it outside 5 feet from router, no metal or anything blocking it, it’s online but doesn’t show up in my N...

Twindg by • Community Member
  • 766 Views
  • 4 replies
  • 0 kudos

Connecting multiple Nest cams to Home

Bought 3 Nest cams for outside. Trying to set all up in Google Home which I already gave and use before installing any of them outdoors. No trouble with first one. Camera connected to WiFi and works fine and great picture. Set it aside to do the same...

Roz2 by • Community Member
  • 648 Views
  • 4 replies
  • 0 kudos

Locked out of nest account. Devices trapped

Hi there. somehow I failed to get my best account to magically migrate to a Google account. I have a separate Google account that I began migrating my devices to. So my 2 outdoor cameras and 2 smoke detectors are on my nest account and my Nest Aware ...

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