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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 421 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27388 Views
  • 0 replies
  • 12 kudos

Chromecast 4k issue with generate image on tv

Since May 14, 2025, my chromecast 4k suddenly no longer works on my television.I have also connected the cromecast to another television (samsung model 2022) but it is not found there either.No chromecast image is displayed.The weird thing is when th...

edeheer by • Community Member
  • 374 Views
  • 6 replies
  • 0 kudos

Haunted Chromecast with Google TV! ?

Every night at 10.03 no matter what I am watching the Google goes back to the homepage. At 10.04 if I am on the homepage, it will switch off. If I am on a streamer it will go back to the homepage. Every single night! I have checked, double checked, g...

Redtop71 by • Community Member
  • 208 Views
  • 1 replies
  • 0 kudos

Apps Freezing on Google 4K Streamer After ~45 Minutes of Playback

I’m reaching out regarding an ongoing issue with my Google 4K Streamer device. When using certain streaming apps—most notably Prime Video and occasionally YouTube TV—the apps freeze after approximately 45 minutes of playback. I bought the device abou...

Reset password

Trying to reset my Internet password on my Silo TV can anyone help. I don't have a Google sreamer

tara1970 by • Community Member
  • 197 Views
  • 1 replies
  • 0 kudos

Problem with H.264 codec after updating to Android 14

I am asking Google to fix the Google Streamer software because after updating to Android 14 the H.264 codec stops working and my IPTV TV does not work properly.The image freezes and only the sound is audible.The problem is known to everyone, only Goo...

NautilusX by • Community Member
  • 406 Views
  • 1 replies
  • 4 kudos

Chromecast help please

This morning i tried to open Chromecast on my iphone 12 and it would not open.it just kept closing straight away.i thought if i delete it and download again it might fix itself but now i can’t find Chromecast to download without having to pay to view...

Whywhy by • Community Member
  • 285 Views
  • 1 replies
  • 0 kudos

Uzaktan kumanda

Kumanda hiç birşey olmadığı halde çalışmamaya başladı. Pili çıkarıp takınca led ışık 2 sefer parlayıp sönüyor başka bir hareket yok.

Mrtgnc33 by • Community Member
  • 302 Views
  • 1 replies
  • 0 kudos
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