cancel
Showing results for 
Search instead for 
Did you mean: 
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 13055 Views
  • 0 replies
  • 9 kudos

Resolved! Cannot connect with PBS Video app

I have downloaded and installed the PBS Video app. I have a subscription to PBS Passport, and it is activated. However, the app doesn't recognize the subscription. The TV is a Samsung 55", with a Tizen operating system, which doesn't allow the instal...

Phil_Irons by Community Member
  • 1131 Views
  • 5 replies
  • 0 kudos

Resolved! Audio tab not supported

only seems to be an issue with NETFLIX and if I can cast it with sound the sync with the voice is way off

MTGORDON by Community Member
  • 596 Views
  • 5 replies
  • 0 kudos

Chromecast with Google TV 4K is stuck on Google Logo and won't respond

I came home to my Chromecast stuck on the Google Logo. The unit is unresponsive, the hard reset button does nothing. Tried the router reset, hard reset with button, unplugging and replugging in the original power cable.I have only been using it for l...

suylow by Community Member
  • 625 Views
  • 4 replies
  • 0 kudos

Google Chromecast TV and Speaker Bar Connection

We have Bauhn 65” 4K UHD Tv connected to a Pioneer Speaker Bar Dolby Sound due to the tv sound being very hollow and tinny sound unfortunately I have not been able to connect the Chromecast unit properly to where the remote works for the sound have t...

B291BC0B-8862-4773-BA1E-0439BEBFC0BD.jpeg 2C5307E5-B840-4F54-8EBC-373273EACEE3.jpeg
Bully109 by Community Member
  • 805 Views
  • 8 replies
  • 0 kudos

Chrome cannot find Chrome Cast (not through app or chrome browser)

As of today, Good Home App and also laptop with Chrome cannot cast or find Chrome cast. Nothing has changed as far as I know, all devices are on the same 5g network. I have done restarts on all devices as well as a factory re-set and all the other tr...

lex1125 by Community Member
  • 352 Views
  • 4 replies
  • 0 kudos

Tv input button not working

I have set up my remote and every button works apart from the input one. I went into settings and it won’t let me set the input up.

LauraDale by Community Member
  • 274 Views
  • 3 replies
  • 0 kudos

Casting Sling to Chromecast makes my phone crash

Back in November, Sling TV updated their Android app to the new User Interface. Since that time, when I cast from the sling app to Chromecast, my Android 10 phone crashes. (I am able to cast to Chromecast before the phone crashes). Once I restart the...

statlanta by Community Member
  • 579 Views
  • 4 replies
  • 0 kudos

Open Chrome Cast battery compartment?

How the hell do you open the battery compartment on the Chrome Cast?????I've used all my strength and it won't open!!!Design flaw if I've ever seen one!!! I've arthritis but it doesn't affect that much!Geesh someone please tell me how. I've already w...

Problem with casting

I have a google chrome device. I am able to cast my Prime, Netflix ,Disney and Acorn apps on my mobile and iPad to my tv. But, I am not able to cast my Apple app to the tv. It is frustrating as I pay for Apple but can not cast to the tv. How can you ...

Jude2 by Community Member
  • 204 Views
  • 1 replies
  • 0 kudos
to vote