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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26202 Views
  • 0 replies
  • 11 kudos

Internet error

My Chromecast is giving internet error "it was not manufactured for my country" I live in Brazil

Carlos4 by Community Member
  • 752 Views
  • 4 replies
  • 0 kudos

can't connect Chromecast and HOME app dont see it

After resetting router and with a fresh win 10 on pc can't connect Chromecast. Home app did not see it. I can see Chromecast wifi but but it is other connection than the one with net access> I tried everything I could find . Including factory reset.

LUK1 by Community Member
  • 668 Views
  • 3 replies
  • 0 kudos

Chromecast with TV without CEC works unstable

HelloI have a Chromecast connected to Denon Receiver Input, and old Samsung TV connected to Denon output by HDMI.My TV supports CEC/Anynet only partially to turn on connected device.I don't know how, but after Chromecast factory reset and setting Chr...

LuMatic by Community Member
  • 1707 Views
  • 7 replies
  • 0 kudos

Resolved! Update firmware NAD Amp1

Hi,Could anyone confirm or inform me on the matter of a firmware update for the built in chromecast of the NAD Amp1 amplifier? The word was out that NAD was about to release an update to firmware version 1.52. NAD and Hifi Klubben (where i purchaised...

Rutger1976 by Community Member
  • 2721 Views
  • 6 replies
  • 0 kudos

Chrome cast no longer available on iPhone

After years of working fine my iPhone is no longer recognising either of our chromcast devices. I have checked my privacy settings, reset the chrome casts too many times to count and also checked my iPhone software is up to date. My husband is having...

Katiemig by Community Member
  • 2014 Views
  • 5 replies
  • 2 kudos

Setting up tv

Hi there, I am trying to set up the google Chromecast to my tv (I had a regular chrom cast working). All seems to be ok in terms of the steps but now thr tv screen is saying setting up your tv (with thr circles moving) The app seems to show the tv as...

EnnDee by Community Member
  • 589 Views
  • 2 replies
  • 0 kudos

Disney+ Code 83

Hey, I am unable to use the Disney+ app. I'm getting Code 83 on my google tv, pixel phone, and chromebook, but can access it fine from my macbook. I've tried accessing it from my pixel on mobile network and wifi with the same result (different IP add...

Issues casting spotify

So recently my Chromecast hasn't worked correctly with Spotify. It might take a few tries to connect, and when I do the audio cuts in and out at regular ~0.5-second intervals. This happens regardless of the device I try to cast from, and it is only a...

1SJD by Community Member
  • 6033 Views
  • 3 replies
  • 0 kudos

Resolved! Blue light on my new chromecast

I just connected a brand new chromecast to my TV.I have been unable to connect to it.it shows a solid blue light  

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DABosch by Community Member
  • 4186 Views
  • 9 replies
  • 0 kudos
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