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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 7 kudos

Chromecast disconnecting from SonosTube

I use Chromecast with Google TV 4K to Cast audio and video with an app called SonosTube, which is basically YouTube Music but it allows me to connect to my Sonos speakers. On some videos, Chromecast randomly disconnects from SonosTube. I wonder if it...

tiger2020 by Community Member
  • 1 replies
  • 0 kudos

Ambient mode stops working

We have Google Photos set display in ambient mode which had been working fine for a while. Recently ambient mode stopped kicking in automatically. Even when I manually initiate ambient mode, after some time, it goes back to displaying the default Hom...

dypdyp by Community Member
  • 1 replies
  • 0 kudos

Chromecast ultra show as off

HiJust installed my Chromecast ultra, everything seems to work except for casting. The device works with the remote and i can go through the menus and everything but it shows as off in the google home app and i can't cast (Netflix) from my phone. Scr...

Senner95 by Community Member
  • 1 replies
  • 0 kudos

Help with chromecast remote

My remote works good all buttons work except trying to scroll from left to to right. Something just happened? What is wrongm

ldonut by Community Member
  • 1 replies
  • 0 kudos

Resolved! Does the Google Chromecast TV HD support Miracast from Windows PC ?

Very simple straight forward question, and very hard to find on the internet so far. I can cast the desktop on the chrome browser. It's getting hard to figure out how to extend a second desktop without a second real desktop, essentially using a secon...

Zoultrias by Community Member
  • 7 replies
  • 0 kudos

Chromecast stuck on G logo

Hello,i have the latest Chromecast.Everything was going fine with it, but when i returned from vacation it didnt work anymore. Its stuck in the G logo and doesnt do anything. Tried everything: other tv, factory reset (stays on white), etc. No différe...

Thibault by Community Member
  • 2 replies
  • 1 kudos

Chromecast MAC address

Hi there,I am trying to connect my chromecast to my TV - I live in an apartment building with shared wifi across the building. I have contacted the internet service provider and they have asked for the MAC address so they can add it to the network.I ...

Chromecast 1080i resolution

I have had this device for two years using it on an old tv that supports a maximum 1080i resolution. On 8/12/23, this resolution seems to be no longer available. I do notice an app called TV Setup was just installed. I uninstalled this and even did a...

Bill44053 by Community Member
  • 15 replies
  • 0 kudos
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