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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11148 Views
  • 0 replies
  • 8 kudos

Something went wrong

I can’t add my TV in Remotes and Accessories. I keep getting an error that Something went wrong.The bigger issue that I have is that when I want to turn off the Chromecast and TV with the Chromecast remote the only thing that turns off is the Chromec...

diggaoz by • Community Member
  • 291 Views
  • 6 replies
  • 0 kudos

Google TV does not support 720x480 display resolution

For those getting this error, I would recommend that you install https://play.google.com/store/apps/details?id=com.spocky.projengmenu . You can then make it so that this is your new apps launcher instead of Google TV.

Need just a remote

My dog ate my remote… what can I do?

Jo65 by • Community Member
  • 134 Views
  • 1 replies
  • 0 kudos

Cromecast Google TV

Hello, since the last update I have had the picture stutter on the Chromecast Google TV 4k, it's annoying Is there anything I can do or adjust to make it go back to how it used to be or can I uninstall the somewhere update

Artan by • Community Member
  • 3188 Views
  • 26 replies
  • 1 kudos

HDR10+ doesn't work on Samsung S95C

The HDR10+ not working on YouTube nor on other applications. I saw post on the same issue and it was closed without solving the problem https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://www.googlenestcommunity.com/t5/Chromecas...

B4z by • Community Member
  • 151 Views
  • 1 replies
  • 0 kudos

Google assistant button not working on remote

I posted this issue a couple of weeks back. Just had a update on my remote control, wondering if i could try and fix this.I've tried doing a factory reset and still no answer with it working, ive tried removing batteries and putting them back in and ...

Dakacko_ by • Community Member
  • 255 Views
  • 4 replies
  • 0 kudos

Sound stuttering when watching streaming on TV, Chromeast with Google TV

Hello!I have a Windows 11 laptop and with Chromecast HD dongle connected to television. Trying to cast Youtube.This is the problem:The sound starts stuttering as soon as I do something else with my laptop, for example open the task manager, open note...

Escom by • Community Member
  • 162 Views
  • 1 replies
  • 0 kudos

Google TV Drops to Home Menu in Middle of Programs

When we watch a Google TV program (Tubi, etc.) the Chromecast spontaneously switches to the home menu in the middle of the program. Please advise on what we can do to stop this behavior.

WeenieDog by • Community Member
  • 158 Views
  • 1 replies
  • 0 kudos

Google Chromecast Turning tv off

Hi Guys, Very Suddenly my Google Chromecast keeps turning my tv off, now I know its not the TV itself as when I am watching normal TV the tv works perfectly and when I watch Netflix through the TV remote it works perfectly, however when I use my goog...

StephP by • Community Member
  • 175 Views
  • 1 replies
  • 0 kudos

Resolved! Chromecast remote gets hot, doesn't work

Chromecast remote drains batteries, gets extremely hot when putting in fresh batteries. Tried performing a factory reset, but not possible as no lights whatsoever are turning on.What to do?

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