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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
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  • 12 kudos

Resolved! Chromecast not casting

Can you use 7th gen ipod with a chromecast?

JWhite2 by • Community Member
  • 1132 Views
  • 4 replies
  • 0 kudos

Factory reset Chromecast - Parent permission

I have switched ISP and need to set my Chromecasts up again. Unfortunately when I try to connect to the WiFi, I get the 'could not communicate with your Chromecast' error.I am trying to factory reset it, however I then get a 'Parent permission needed...

Disney Plus - Your device is not compatible with this version

I have had this chrome cast device for a few months and I am still unable to download Disney +. I have an ongoing subscription with Disney and I am now desperate to get it to work on my tv. I cannot download it and consistently have the message “Your...

Chromecast with GoogleTV - Green lines on screen

I have 2 devices and 1 started to get green lines on the TV screen when trying to watch on any app through GoogleTV. The TV is a smarttv so I can still use some of the Apps on the actual tv, but I can't anything with the chromecast without the green ...

Resolved! Can’t connect chromecast to tv

I am trying to set up another Chromecast device on a TV that previously was connected. I’ve gone into my home and I’m not getting the welcome screen on my TV. I’ve gone into the chromecast.com/set up and nothing happens. I’ve never had a problem sett...

Mamacita1 by • Community Member
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  • 4 replies
  • 0 kudos

Resolved! Chromecast connected to old wifi

Hello, I’m currently running my household completely on a wifi extender. It has never had any issues but my grandma changed the wifi name and now I have to change it on my chromecast. Problem is, I already deleted the device off my google home app so...

Sloanicole by • Community Member
  • 1573 Views
  • 4 replies
  • 1 kudos

Tv

Tv skryn

riman by • Community Member
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  • 4 replies
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