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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4636 Views
  • 0 replies
  • 5 kudos

Your Thermostat wasn’t fully set up

Hello everyone, I installed a google nest thermostat in our family vacation home. There are 4 users that can control the the google home apps. 2 of the 4 users keep getting an error message when they click on “thermostat”. “Your thermostat wasn’t ful...

Reluhcs by Community Member
  • 2276 Views
  • 13 replies
  • 0 kudos

AC starting and stopping

AC seems to be starting and stopping (short circuiting?) when the temperature is close to where the thermostat is set. Only happens with AC. Furnace seems to work fine. PS this was earlier in the summer

JCur by Community Member
  • 264 Views
  • 3 replies
  • 0 kudos

Need help installing

I'm trying to install the learning thermostat and it keep saying there is no power to my R wires. I've tried plugging my red wire into my Rh and Rc connection but the nest will just say there's no power detected to whichever one I have it plugged in....

lmn5588 by Community Member
  • 458 Views
  • 9 replies
  • 0 kudos

Run fan only to maintain an even temperature in 2 level house

Hi, is it possible to setup Nest to run the fan periodically to even out temperature between levels? I have 2 story home with the thermostat on the main level and an additional sensors downstairs. Naturally warm air moves to the upper level and so th...

AlexAP by Community Member
  • 765 Views
  • 7 replies
  • 1 kudos

Resolved! Removing Display from Base

I need to tighten the screws that attach the base to the wall. Therefore, I have to remove the display from the base. The trouble is it won't budge, and I want to be careful not to rip the wires out by pulling too hard.Is there a trick to this, or a ...

mbespikee by Community Member
  • 469 Views
  • 4 replies
  • 0 kudos

Linking Nest app to Google Home app and Alexa

Hello,I like to think of myself as very IT literate, but this Google/Nest situation has got me beaten!I've had a new Nest Learning Thermostat installed this week and have set up the Nest app to control it. I have never had a Nest account before, so l...

talldave by Community Member
  • 3080 Views
  • 9 replies
  • 5 kudos

No instructions, no manual.

I have always relied on a user's manual, but this generation no longer provides any manual for any device. The installer I paid $120.00 to have him install my nest thermostat, only explained the ring. Because it was all new, I had no idea what I woul...

Geria by Community Member
  • 315 Views
  • 5 replies
  • 0 kudos

Resolved! Your Thermostat Wasn’t Fully Set Up

Tried installing a new nest thermostat today and I keep getting the following error message: (.com.google.sso error - 206) have tried factory reset a couple times.

Resolved! Need additional wiring help for nest thermostat, please

I am having trouble figuring out where to connect the blue wire and the orange wire from my thermostat to the new Nest thermostat. The unit is a heat pump with both heat and cooling, Does the Blue wire go to the Nest C input and the Orange wire go to...

current thermostat wiring.jpg
ctoles by Community Member
  • 4527 Views
  • 7 replies
  • 0 kudos

R wire not connected even with furnace on

Furnace/boiler are connected, but power went off on Nest a few days ago without any clear issue. In the past it has been that the pressure on my boiler is too low, but that's not the case this time. It says that the R wire is not connected, but there...

ejfg by Community Member
  • 222 Views
  • 3 replies
  • 0 kudos
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