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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23864 Views
  • 0 replies
  • 8 kudos

AC Compressor running all the time

I had a new HVAC system installed in Feb. Prior to that the Nest was running the heating and AC for a few years or more on the old unit and another 6 months on the new unit.Came home to find that the AC compressor unit running all day with no fan. Sh...

TQGregar by • Community Member
  • 357 Views
  • 4 replies
  • 0 kudos

How to submit warranty claim on Nest Sensor

Hello,I received My new Nest Thermostat with Sensor. Straight out of the box the Sensor battery is indicating Very Low and isn't functioning. It doesn't seem to have a serial number and I am having issues figuring out how to get it replaced.Update: y...

MMontover by • Community Member
  • 180 Views
  • 1 replies
  • 0 kudos

Getting a n262 message

We have had our Google nest thermostat for over 2 years now.Did the installation without a c wire.Works fine up till now.Keeps giving me a n262 error and the wifi is not connected.Need help.

can I just plug a system 4 into pre-existing sytem

I currently have a system 2 Nest. I purchased a system 4 and would like to do the simplest install possible. Can I just plug my system 4 into the existing system 2 receptacle and be finished?

mecrr by • Community Member
  • 300 Views
  • 3 replies
  • 0 kudos

Thermostat 2 Heat Operation With Smart Tstat

I plan on replacing my 2 mercury switch Honeywell Bay 28x139withj a Nest Gen3. As I understand it the present heat pump Tstat tries to maintain heat with the heat pump. When it cannot the second mercury switch turns on the strip heaters. My wires to ...

Do I Need a C Wire for Humidifier Control with Nest 4th gen?

We’re replacing our Sensi thermostat with a Nest Learning Thermostat (4th gen) and want it to control our existing 24V whole-home humidifier (currently controlled by a manual humidistat). Our HVAC company confirmed compatibility but mentioned that ad...

NBrammann by • Community Member
  • 194 Views
  • 1 replies
  • 0 kudos

Resolved! Request for Nest Learning Thermostat (2nd Gen) Trade in Offer

Hello, I am a long-time Nest user and recently learned about the trade-in program offering a $130 credit toward the new Nest Learning Thermostat (4th Generation) for eligible owners of 1st or 2nd gen models. I have a Nest Learning Thermostat – 2nd Ge...

zaii1955 by • Community Member
  • 3284 Views
  • 14 replies
  • 1 kudos

Remove Account

I have moved into a house which has a third generation Nest Learning Thermostat. I have reset it, connected to the Internet and all seems good, except that the previous owner is still linked to it. It is not practical to contact the previous owner, a...

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