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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3991 Views
  • 0 replies
  • 5 kudos

Nest learning thermostat lacks support

It’s really frustrating that someone emails me to ask if it’s resolved and it’s from an email address that can’t receive emails?? I’ve charged the thermostat and it doesn’t work when I need it to and nothing helps

Nest thermostat

My Nest thermostat keeps saying 2 hours to reach desired temp even thought it is at the temp I set

remow1996 by Community Member
  • 258 Views
  • 4 replies
  • 0 kudos

Error Message when signing in multiple browsers/Nest App (iOS)

Never had this issue before when logging into accounts. Suddenly receiving this error message from multiple Web browsers. Nest App says can't connect or just spins. Any idea how to fix this issue? ThxError: Forbidden Your client does not have permiss...

434AS by Community Member
  • 212 Views
  • 3 replies
  • 0 kudos

Resolved! Wiring gen3

I have E/white and AUX/brown where should I connect to nest gen3? 

IMG_20220719_150640651~2.jpg IMG_20220719_155021963~2.jpg
1007gary by Community Member
  • 286 Views
  • 3 replies
  • 0 kudos

Resolved! Nest thermostat losing power

Hi all thanks for reading this…. Im struggling with nest thermostat - I realised the other day that the screen is blank and non responsive. I YouTube’d it and managed to work out that pulling it off the wall mounting meant I could power it up by USB ...

Brownie by Community Member
  • 1304 Views
  • 18 replies
  • 0 kudos

Nest turns on and off on it's own

This is the biggest load of **bleep** i have ever known my old thermostat would do what i wanted it to do this load of **bleep** does what it wants how do i get it to just turn on when i want heat and turn off when i dont?

Tommy3 by Community Member
  • 203 Views
  • 3 replies
  • 0 kudos

Nest 20 or 30 minute run time

I'm on a time of use plan with my utility company and can really use a 30-minute schedule option with Nest. Right now, I can only schedule in 60-minute increments. I heard other competitors allow for 30-minute schedules and curious when Nest will all...

Nest not getting cold air to blow

I installed my Nest thermostat and had the following wires: C, R, W, Y, GI set the temp and it turned the AC on but the air blowing was not cold air. The air kept blowing and the temperature would not drop in my house. I am not sure how to fix this? ...

Nest turning on boiler even when off

I am currently switching a customer from a cast iron boiler to a wall hung tankless. Anyway I have traced the wire several times and there is no problem with the wiring. I can jump the r and w and kick the unit on. When I pop the face of the nest on ...

Sven1 by Community Member
  • 180 Views
  • 3 replies
  • 0 kudos

One Nest Thermostat Multiple Homes

Hi I currently have two nest thermostats that are connected to a single home, and they work fine. I am trying to debug my daughters set up. In her Google home app she has two homes defined. Each phone has one of her two thermostats. So say home A has...

Fish by Community Member
  • 189 Views
  • 3 replies
  • 0 kudos
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