Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Prepping for a cleaner heating season Read more

Featured Posts

Home/Away Assist, returning home always stuck in eco mode Read more

Forum Posts

Resolved! My heat link has died

Heat link has power but no leds are illuminating and manual switch is not workingI’ve tried all suggested steps mentioned on the related threads to no avail.Please help!!

MarkS by Community Member
  • 3 replies
  • 1 kudos

Stuck Updating Software

My thermostat has been trying to update software for over a week now. I know it should take this long, and I’ve reset it more than once. Each and every time upon restarting it goes right back to “updating software.” Anyone else dealt with this before...

Cores1180 by Community Member
  • 3 replies
  • 1 kudos

Resolved! Need to update wifi netid on Nest Thermostat

Hi, my Wifi network was just updated and now has a new netid and pswd. When I looked at the help site, it showed this.... Change Wi-Fi network nameRequirements:Network names must be between 1 and 31 characters.Make sure there isn’t an accidental spac...

giuseppe_0-1632252621014.jpeg giuseppe_1-1632252621016.png giuseppe_2-1632252621012.png giuseppe_3-1632252621017.png
giuseppe by Community Member
  • 3 replies
  • 0 kudos


 Is my nest thermostat compatible with my current wiring 


Nest with commercial 10 ton rooftop unit

I have a Goodman 10 ton package unit that I am trying to install a Nest Learning Thermostat on.When I first installed it the previous thermostat only had a Y1 and when hooked up that way I got a fault when I "tested" the wiring. I have gone to the un...

jcalagaz by Community Member
  • 5 replies
  • 0 kudos

Thermostat won’t hold charge

Hello, my nest won’t hold its charge even after charging it for hours. I am attaching a picture to show the levels. We are using the usb method to charge the device.thank you!

Heat/cool mode

Whilst in this mode how do I set it to heat and cool to the same temp?thanks