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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4666 Views
  • 0 replies
  • 5 kudos

App won't login

My account is tied to Google account. I can login on Google home and on the nest website. My issue comes when I try to login on the nest app, first I try to login with Google and it tells me ( there is no app available to view this url) so then I try...

Furnace filter replacement reminders

The thermostat has stopped notifying me when it's time to replace the filter. I have been using the thermostat since 2017 and I had no issues with the reminders until maybe late last year (winter time), I noticed it didn't remind me when it was time ...

zumienz by Community Member
  • 455 Views
  • 7 replies
  • 0 kudos

Switching from humidifier to dehumidifier

My HVAC system has both a humidifier and a dehumidifier. How do I switch the nest settings so that the dehumidifier will show up under the equipment? Currently it only shows the humidifier and the humidity level is 59%. I don’t want to use the cool t...

deelee by Community Member
  • 1038 Views
  • 17 replies
  • 0 kudos

Wiring

My wiring was: W2=White, G=Green, W=Orange, C=Blue, Y=YellowFor the Nest Thermostat, which color should go into the W? The White or the Orange? And does the other go into the OB*It is a bit confusing as there is no W2 option. I would assume put the W...

ShaunDo1 by Community Member
  • 279 Views
  • 4 replies
  • 0 kudos

Nest thermostat Condenser was turning on, now it's not

We installed our nest and it was working fine for a couple weeks. Now, the condenser won't turn on even though it's on cool. Warm air is blowing. If I turn it off and back on, it starts but is stopping again. Any idea how to fix, the wiring was done ...

Nest can't find Wi-Fi

Nest thermostat stopped connecting to Wi-Fi. It has been working for a couple of years without any issue. Restarted the router, reset the thermostat and still no luck. There is no error codeI have another Nest thermostat upstairs that connects just f...

2ygore2 by Community Member
  • 628 Views
  • 11 replies
  • 0 kudos

Nest Thermostat - set fan to run 24 hours a day

For several years, my thermostat allowed the fah to run 24 hours a day to match my 2 stage furnace. This has now stopped. How do I get this back. If I go to settings and say Always, it still asks for number of minutes per hour to run, and for what ho...

radar51 by Community Member
  • 916 Views
  • 3 replies
  • 0 kudos

No hot water for weeks!

I am at a total loss, we have had service people out and there is no problem with the boiler or anything but we have no hot water.

Briphil86 by Community Member
  • 205 Views
  • 3 replies
  • 0 kudos
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