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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Replacement Heat link
My heat link for 3rd gen thermostat has stopped working. There is 240 volt supply, with no lights on, tried the 30 second button press, tried turning the power off for 10 minutes to see if that helped but nothing has worked, I think this needs replac...
Heatlink error 72
Hi, since this morning my thermostat gives a heat link error 72, looks like common?! I have reset the thermostat, no joy. Changes the fuses no joy and no problem with electricity? Do I need to get a new Heat link unit?!
Fan not turning on with heat
Hi,we just got the nest learning thermostat, the one with the blue level we were sure to make sure the wires are connected correctly, we have Central AC and furnace heating.The AC works well with the fan we don’t have any problems there however when ...
Bug with Nest learning thermostat and Google Home.
Hi there,For some reason my Nest Learning Thermostat has suddenly decided to stop cooperating with the Google Home app. The thermostat temperature can be changed using Google Home, but the thermostat cannot be turned off or switched to Eco using Goog...
Resolved! Away malfunction
We were away for three days. AC came on anyway. I believe I checked the app to make sure it new we were away. Hmm??
Why was my claim denied?
My Google Nest was installed in December and at the time seemed to be working fine. Come one of the hottest weeks in Chicago this summer once the AC actually needed to be used, my air was working just fine for 3-4 days and then I got a message from m...
Changing Email Address
I have am using a 3rd generation learning thermostat. I started with an old email address and have changed to a new one. Now the screen is asking to add a product but when I try to get the number it says that it is already connected. How do I move it...
I'm attempting to install my new Nest tstat, but when connecting in Google Home
I'm attempting to install my new Nest tstat, but when it tries to connect in Google Home app it says that I have to factory reset the tstat. How do I do this considering it was never operational to start with. Thanks in advance for your assistance.
W/E wire
Hi, I am trying to install my neat thermostat but I have one of my wire with W/E name.. what i am supposed to do?
Thermostat US vs CA
What is the difference between a US model and a CA model. (Are they interchangeable?)
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