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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Reset got

I had to reset the nest thermostat because of a new Internet Wi-Fi connection, when I unplugged the Wi-Fi I had to redo it again, and I think I removed the nest thermostat device and Once I’m trying to reconnect and I scan the QR code the prompts are...

Hpyfoker by Community Member
  • 285 Views
  • 4 replies
  • 0 kudos

Need help with wiring

Currently looking to replace a wired Midea thermostat that has a connector with 4 unlabeled wires that are colored. Is this possible to split up these wires and connect them to the nest base connectors? If so, help is greatly appreciated. I’ve attach...

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Vin44 by Community Member
  • 285 Views
  • 4 replies
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Error E160…

Keep getting this error E160 “no power to Y1…”I took thermostat off wall, pulled out and reinserted Y1 wire, and seemed to solve it for a couple hours. But now the error has returned.I’ve had this thermostat for 5 years, and never had this issue till...

Bobtem by Community Member
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  • 4 replies
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Notifications on the NEST app.. (not the google Home app)

How do I get notifications on the OLD nest app (not google) home?I have the old nest app and want to be notified at different events of my choice, such as:System has been running for more hours that the alert threshold.Target Temperature hasn't been ...

Resolved! Only red wire is stranded

AC wiring is pretty simple (see photo). Only hitch is the red wire is stranded. Can I use the Nest Thermostat? Directions mention not to use if wires are stranded but doesn't mention if only one wire is. 

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Markk42 by Community Member
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  • 11 replies
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Cooling: Does the fan need to run constantly?

How do I keep this Nest Learning Thermostat cooling? It’s set at 71 degrees but it’s been 76-78 degrees in this house since 6pm, it’s 6am now and only seems to cool a little when I select the fan option. Once the fan stopsafter 30 minutes, it goes ba...

Thermostat reading not moving as heat increases

My boiler is heating at full pelt but the thermostat is only showing 10 degrees and nothing stops the boiler apart from turning it off.I can then restart the boiler and the thermostat will behave ok and then it will just heat at max while not effecti...

AB71 by Community Member
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  • 3 replies
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Thermostat doesn't follow schedule

I have 3 nests set up in my house, one on each floor. The main floor one is a learning one the other two are not. I have the home/away sensors turned off on all 3. I set a schedule for the upstairs Nest to turn on at 8pm so it's cool when I go to bed...

Customizable Nest Sensor Schedule Needed

Team,We really need an option to set time frames for the schedules (Morning, Midday, Evening, Night) in the manage sensor setup area. This seems like it would be so simple to implement. Others have asked for it a long time ago and thought it would ha...

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