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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Replace Nest Internal Battery?

3rdGen has served faithfully for years. Batt ran out and I waited too long before pulling display to recharge. Now, it won't recharge on (tested) active USB cable. (No blinking light on display indicating charging in progess.)Could be the internal (r...

MWiner by Community Member
  • 5 replies
  • 0 kudos

Resolved! Google home stopped working with nest thermostat

Hi. Up until a few days ago, I was able to control the thermostat through voice control via the Google home app. All of a sudden, this speed and the feedback given by Google home is that the nest device is not connected. They are both (Google home an...

Sam11 by Community Member
  • 36 replies
  • 3 kudos

Nest Themostat Wiring

  I have a Honeywell thermostat connected with only 2 wires and a jumper which control AC & furnace. I installed the Gen 3 Learning Thermostat by connected red wire (C) to RH and white wire (C) to W1. However, only the heating option displayed on the...

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htcn by Community Member
  • 5 replies
  • 0 kudos

unable to add previously deleted nest thermostat to Nest app…

 Hello,I was troubleshooting adding my 3 Nest thermostats to app and deleted one of them from Nest app as a test … I then tried to add it back to Nest app and no luck… I tried rebooting the Nest thermostat… resetting network setting… restor...

ellisina4 by Community Member
  • 15 replies
  • 2 kudos

New furnace/ac install and something isn't right

Thermostat: Nest 3rd Gen LearningSo I just had a new furnace and ac condenser installed. Old furnace was a Comfortmaker of some sort from 2000 and an Williamson AC Condenser from 1973. The new setup is a Trane S9V2, 96% Efficiency, 2 stage with varia...

Thermostat switched off by auto schedule

My Thermostat has twice recently switched itself to OFF mode. Why?How do I prevent it?Will it turn itself back to on (Heat or ECO) via auto schedule?Help.

CMD by Community Member
  • 10 replies
  • 1 kudos
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