Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat not Heating
I have had the Nest thermostat for a few months now and it's been working greet with our air conditioner. We got a whole new HVAC system installed and the Nest was installed with it. The heat worked for a couple of weeks just fine, but we suddenly ha...
Nest Thermostat Not Heating Without R/RC Jumper
I have a heat pump system. My old Honeywell thermostat has a jumper between R and RC. All things say it is compatible and that there is an "internal jumper" so you would just connect the R (red wire) in the R slot. This is not working for me and is c...
Help! I can’t turn the heating down
I keep trying to turn the heating down manually but it keeps going back up to 21. I’ve even put it on the schedule to come down but it seems to have a mind of its own. I’m boiling!
Nest Thermostat Compatibility
I would like to verify my wiring’s compatibility with Nest Thermostat. I have a RC wire, and W & O/B are under the same wire in my current setup. Help would appreciated. Thanks!
3rd Gen Thermostat Nest App vs Home App Features issues
Hello all,I have had the 3rd Gen Learning Thermostat for a little while now, I’ve had no real issues. However, a recent addition to my home (Black Friday Spesh) was one of the Nest Hub Display’s - and thats where I start seeing the really big problem...
Can a Nest learning thermostat control BOTH a mini-spl system AND radiant f system at the same time?
Can a Nest learning thermostat control BOTH a heating and cooling mini split system AND an electric radiant flooring system at the same time? I have the required relay box needed for the electric heated floor mats which says it can connect to the Nes...
How to tell which generation is my existing heat link
hello communityI recently moved into my property that has a nest heat link connected to the boiler. Unfortunately the previous owners took the thermostat with them and I don't even know which generation it is. Ideally I don't want to have a new insta...
Adding family member phone to nest thermostat
My phone is connected to the app for my nest thermostat but I’m trying to connect my wife’s phone to the thermostat and it asked for a six digit number and letter which we put in and it doesn’t do anything on the next page doesn’t show the code. How ...
Nest E-thermostat wiring compatability
How to wire nest E-thermostat with this existing configuration. ? I'm in US midwest with gas furnace (Lennox) and separate A/CHow to wire nest E-thermostat with this existing configuration. ? I'm in US midwest with gas furnace (Lennox) and separate A...
Problem swapping out a Honeywell th8321wf1001 thermostat
Hi,just received my Nest learning thermostat, I hope someone may be able to help. My current thermostat has an orange wire going to terminal U.2. There is also a jumper from U1 to R0. I cannot find our what these U terminals are and the corresponding...
