Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest H72 message
How do you log a complaint against Google Nest?its 2° and my 70 year old wife with MS is freezing. I’ve tried all the trouble shooting then been told to contact BOXT who deal with Nest problems. They want £89 just to diagnose problem, but I know what...
I cannot get my nest to find wifi
I have had a nest for 2 years. Love it but i cannot get it to connect to wifi.I have called support twice and was told it was my house wifi. So i contacted my cable provider who replaced all the extender pods. Still no luck, so i bought a router and ...
Nest Thermostat: HVAC (heating) fan on/off/on issue
I have just installed a Google Nest Thermostat. When the heating cycle is activated, the fan starts and runs for approximately 5 seconds and then shuts off. At that point, (as with the prior thermostat) the furnace "lights" and when the chamber heats...
Thermostats - As Designed or Missing New Features
Evening from the UK.Our house now has multiple Nest Products which are working very well together with a Viessmann boiler across two zones. We had three Nest Protects installed and couple of months ago decided to install a new boiler with two Nest Le...
Hot water tank coming on randomly
Hisince installing the app a week ago the hot water tank has been coming on randomly during the night. There are no auto settings in place and legionnaires has been disabled. Can anyone help?
google learning thermostat not blowing hot air
HiI recently installed a google learning thermostat and it is not blowing hot air on heat setting. I cannot really tell if it is blowing cold air because it is 17 Celcius degrees inside but I am sure the fan is able to be turned on.Below are my wirin...
Software problem?
Is there a software problem with the latest release? I was having trouble the fan running all the time. I replaced our old nest thinking it might be a hardware issue. Installed the new thermostat and ran new wires. It worked fine all day yesterday, b...
Display is not connecting to base
I get an error message on my app, and the therm only reads Please attach display to its base.The Nest app reads unknown error: therm wiring issues.I have checked the wiring and all good.please advise,ron
2 zones won't work independently! 2nd Gen Nest thermostats
HI,I bought 2x 2nd Gen Nest learning thermostats, upstairs and downstairs, 2x heat links also.Installed by a Nest Pro verified installer, although he mainly does 3rd Gen.The system works, however only as one zone. When upstairs is turned on, downstai...
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