With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Why can't you just leave the W and G wires swapped?
My Nest doesn't automatically turn on the fan when heating and cooling. However, if I swap the W and G wires it will work properly and turn the fan on automatically when heating and cooling. A Google Nest tech told me I cannot leave the wires this wa...
Thermostat no longer available from different router
Nest thermostat more than 30 days offline. I have no direct access to my home internet or thermostat - out of country. How do I regain access to remote control of my thermostat (no one home who can do this)? Thanks!
Poor service and products
I will never buy a nest product again. This is the second nest thermostat that has broken. I was on vacation and came back to the batteries and unit over heating. Unfortunately when I got home and called customer service I was 1 day past the warranty...
Nest subase
I installed a Nest thermostat my customer supplied, it looked new, but as soon as I put my wire in the Y1 terminal it would start the AC system. I double checked the wiring, everything was fine. It's a simple 1 heat/1 cool system. I put the old stat ...
installed 3 new gen 3 thermostats and heat is cool and cool is heat
Hi. I've just installed 3 nest thermostats they do everything but function properly. When I turn on heat it cools and when I turn on cool it heats. I have checked my wiring switched wiring to diagnose the problem. When in heat mode I've checked by pu...
Nest installation - what to do with extra wires
Hello! We are replacing our Hunter thermostat with a Nest. After re-connecting the wires to the Nest, we have extra wires (E, L) with no where to put them. Not sure what to do with these. Any ideas???
Sensor issue
I have had a Nest Learning Thermostat and 1 sensor for 4-5 years. Recently I had to replace the battery in the sensor. Now the thermostat can't find the sensor. I deleted the sensor and started from scratch to add the sensor. Whenj trying to set up t...
Free Nest Power Connector Promo Code was 'Already Redeemed'
As I tried to install my thermostat, I was told I need a nest power connector. In the google home app I got a link to order my free power connector. But when I click on the link, I got a notification saying 'promo code already redeemed'. This is odd ...
I need to change the DNS on my Nest learning thermostat
There was an issue with ISP which now requires me to change the DNS for my thermostat to get online. All instructions I have say to click the wi-fi icon on the Nest app, but that icon only shows up if the thermostat is on-line, and I can't get it on-...
Nest learning thermostat stopped turning the boiler on AGAIN
I bought a new nest to replace an old one which stopped working (https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-learning-thermostat-stopped-turning-the-boiler-on/m-p/303582/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExCQ1A5MFM5WFVDUUhE...
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