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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 9634 Views
  • 0 replies
  • 6 kudos

deleting the nest factory cooling eco temp setting

is there a way to cancel the factory pre-programed eco temp range. Even with setting up my own schedule, my nest always kicks the cool ac temp up to 76 during the day and then takes for ever to cool the house back down. I did create my "own Custom" e...

BigJim by Community Member
  • 1336 Views
  • 18 replies
  • 0 kudos

New Google Nest Compressor not kicking

Replaced Honeywell thermostat (Frigidare heat pump system) with Google Nest and compressor not kicking in. It is a compatible thermostat according to google/nest. Wired per Nest instructions. Please see wiring on old Honeywell and on new Nest. I have...

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FloJo by Community Member
  • 358 Views
  • 4 replies
  • 0 kudos

Nest turning off then on

I purchased a house with a Nest, 2nd gen I believe.All has gone well until this week when it shuts off, saying it is not getting power from the “Rh” wire and refers me to Nest.com/e24.i looked but that link doesn’t make any sense. I called but was to...

Mitchgam by Community Member
  • 593 Views
  • 7 replies
  • 0 kudos

Nest Learning Thermostat 3Gen and thick wires

Hello, all. I have a Learning Thermostat (3rd Gen) and wish to install it in my new residence (new to me, but with an older AC/heating unit). The current thermostat is an older GE unit, with 4 wires only, connected to W, Y, G, and R. The label on the...

IMG_6473.jpeg IMG_6474.jpeg
LordBrock by Community Member
  • 756 Views
  • 3 replies
  • 0 kudos

Nest sensor doesnt work unless its right next to thermostat

I set up my nest thermostat sensor just now and will not connect if it is more than 5 feet from the thermostat. It said the range was 50ft when I bought it. It's kind of useless at such a low range when I wanted it in the bedroom. How can I fix this?...

Resolved! m15 Error after multiple reset attempts

Hi, I am back, I still have a problem with my nest thermo stat. I have done multiple reset attempts, and my nest thermostat cannot find the wifi in the house. I have tried resetting the device, restoring it to factory setting and starting over.None o...

Nest Sense keeps coming back on after turning it off.

I want to make the learning thermostat manual. After turning the ECO off, auto schedule off and Nest Sense off then reset it after a day or so the Nest Sense goes back to on. When it does this the temperature has a mind of it's own dropping the AC up...

1960-keith by Community Member
  • 1606 Views
  • 9 replies
  • 0 kudos

Nest Thermostat Learning Period

It has been over a week (10 days to be exact), however the thermostat is still "on learning" . Is it normal?The manual said it takes 7 days from the installation.

RE2 by Community Member
  • 519 Views
  • 5 replies
  • 0 kudos

second heatlink defect in 4 years

again after about 2 years is the heatlink defect and again its the 230 volts part defect and again just outside warranty is there a way to have them repaired or replaced instead of buying a new thermostat for 229 euro's

rvhaeften by Community Member
  • 290 Views
  • 3 replies
  • 0 kudos
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