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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23839 Views
  • 0 replies
  • 8 kudos

generation 4 nest thermostat wont turn off fans and cooling

after i change the thermostat to cooling and heating model, my ac and fans keep on and on even expected tempreature has reached. even I turned off the thermostat. I restarted the thermostat, tried reset to factory setup, Still can not resolve the pro...

Dxztina by • Community Member
  • 230 Views
  • 1 replies
  • 0 kudos

E298 & Initial Setup of 2-Wire Heat-Only System

I am trying initial set up of a Google Nest thermostat (2020 version, refurbished and sold by Amazon itself, not a secondary Amazon vendor) for a heat-only setup. I have a Carlin 4223002A oil burner primary control for a boiler. There is not a dedica...

Migrating from nest 2 thermostat to nest 4

My nest thermostat gen 2 works fine but will soon be obsolete. I’m migrating to nest gen 4. The next gen 4 doesn’t recognize any power on arc. When I install it back to nest gen 2 it works fine. any suggestions? btw I have two furnaces thus 2 thermos...

DBealby by • Community Member
  • 1293 Views
  • 4 replies
  • 0 kudos

How do I connect these wires to nest 3rd generation.

Hi, My old thermostat has 1 wire called COM linked to the power, then it has a group of wires called FAN which Iincludes another COM, I,II,III.I read that I should connect like this:COM (power) : CCOM (fan): GI : emptyII : Y2III: *What do I do with t...

Mircofe by • Community Member
  • 185 Views
  • 1 replies
  • 0 kudos

GOOGLE NEST THERMOSTAT 261

I have an old thermostat with a white, red, green, and blue wire and i’m trying to set up my nest and the error 261 keeps popping up and the C-W-G-R is showing the C and G are yellow and W and R is blue. I’m not sure what i’m missing

Gen1 Thermostat to Gen 4 conversion

Is there an option to swap out my existing Gen1 thermostat with a Gen 4, or do I need to go through the entire set up process from scratch (including recreating schedules)?

mauitako by • Community Member
  • 244 Views
  • 1 replies
  • 0 kudos

Gen 2 abandonment combined with Gen 4 lack of web browser support

Before I make the mistake of trusting Google with more of my $ I want to know if you have browser support on your roadmap. Nest Thermostats Gen1-3 all supported monitoring and manipulation via a web browser. This feature is non-negotiable for me. You...

Vedius by • Community Member
  • 217 Views
  • 1 replies
  • 0 kudos

Thermostat does not connect to the heat link

My thermostat is connecting the my heat link. II have tried resetting the heat link and looking at the settings on my thermostat and I still can't connect them. I had this exact same problem around two years ago and somebody from Google came to fix. ...

OLudolf by • Community Member
  • 220 Views
  • 1 replies
  • 0 kudos

URGENT - Your Nest Thermostat is not getting consistent power

I received this email a couple of days ago.We noticed that your Nest Thermostat isn’t receiving sufficient power, which will cause the thermostat’s batteries to drain rapidly. If this continues, your thermostat will work but may experience the follow...

Jmt0113 by • Community Member
  • 212 Views
  • 1 replies
  • 0 kudos
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