Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Setup problem

My nest thermostat won’t connect it’s saying continue setup in the app

Intermittent E74 error code

Intermittent E74 code (no power to Rh) on a heat-only thermostat ('downstairs'). I frequently get an E74 error on a heat-only thermostat that has 2 wires. They are connected to W1 and Rh. The issue then resolves spontaneously. However, it feels like ...

Nest Compatibility

I have a two stage system with a heat pump. Would love to switch over to Nest. I contacted support and they said it wasn’t compatible. However, my doorman said that some people in my building have Nest so I think the support person might be wrong. Be...

A/C not turning off when target Temp is reached

I just had my A/C unit replaced my nest thermostat remained as it was in perfect working condition. and because I live in Florida it is always set to cool. The issue I have is that the A/C normally would automatically shut down when the target temper...

Multiple Nest Thermostats on one temperature sensor

I have one room with multiple PTACs with each having it's own Nest Thermostat. Each thermostat is connected to the same temperature sensor. Each thermostat have identical temperature set-up (I copy paste each week). My issue is that the thermostats a...

Shutoff Messages

Over the past several weeks, I’ve received an email from Nest on 3 days, stating that I have a “potentially urgent” heating system issue. Specifically, my heating system failed to heat my home, as indicated by the fact that it “should” have become wa...

Nest says it will heat in 1.5 hours and does not respond to increasing the changing the temp.

Nest is set to have turned on an hour ago and heat to 67. The nest says the temp is 61. The heat is not running but it says it will reach 67 in 1.5 hours. It does not respond and start the furnace when I turn up the temp to 70 or 75. We have owned it...