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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21840 Views
  • 0 replies
  • 6 kudos

Thermostat offline in the app

My Gen. 3 Nest thermostat has been offline for several days. I've tried everything. There's nothing wrong with the WiFi. The thermostat says it's connected. But the app says it's offline. I've tried resetting, uninstalling and reinstalling the app, c...

Les_Moore by • Community Member
  • 206 Views
  • 1 replies
  • 0 kudos

Nest Renew how to get rid of this

New Renew and Rush Hour rewards is the most annoying thing ever on this product as it pops up sporadically.ZERO interest, and I'm worried b/c it gets trickier and trickier by the UI design to try to trick you into accepting this as if its a favor to ...

Snuffles by • Community Member
  • 255 Views
  • 1 replies
  • 0 kudos

Nest E without a C-wire

I have a non Wifi thermostat with a R and W for heating only. Want to install the E with a 24v transformer instead of a Nest Power Connector to act as the C-wire. Will this connection work? 1) Connect the furnace red wire to R and the furnace white w...

joetroia by • Community Member
  • 270 Views
  • 3 replies
  • 0 kudos

Thermostat disappeared

My thermostat has disappeared from my nest app. I have tried troubleshooting that shows. When I go to re-add it to the app it says already connected with account.

ChrisWeir by • Community Member
  • 213 Views
  • 1 replies
  • 0 kudos

App not accepting key code

I am new to a home with Nest, I have reset all settings but my app is not accepting the key code given on the device despite trying this many times

Mazza1 by • Community Member
  • 219 Views
  • 1 replies
  • 0 kudos

Nest indoor temperature keeps rising

Hello. I have the best 4th generation. I have the thermostat and a sensor in the basement. The temperature in my house keeps rising even though the temperature is set low. The temperature was set as low as 65 but the indoor temperature rose to 90. I ...

AA9371 by • Community Member
  • 313 Views
  • 3 replies
  • 0 kudos

Hotwater in nest app (missing)

Hello,Ive reset my nest app as it was connected to my wife’s old iPhone.Since the reset the hotwater seems to only work when heat link is switched to Manual mode.i can’t find any information in the nest thermostat or app relating to hotwater. ive sea...

NSx4 by • Community Member
  • 585 Views
  • 6 replies
  • 0 kudos

Nest Thermostat E Compatibility Issues - Fails Heat Test

I have been having difficulty installing this thermostat on an International Comfort Products forced air gas furnace model #NBF100F20G1 furnace with Honeywell controller boards and an A/C cooling unit. It works fine with a Honeywell Pro 2000 series t...

DoninLA by • Community Member
  • 517 Views
  • 4 replies
  • 0 kudos

Nest 4th Gen Thermostat Temp and Sensor Selection

Is there an easy way to set both the temperature and what sensors to use without having to set both separately? This is possible on an Ecobee because both the temp and sensors to use are stored in a comfort setting, so you just select the comfort set...

xzach by • Community Member
  • 284 Views
  • 1 replies
  • 0 kudos

No pin access forgot pin

I just need the file sent to me to reset the nest password/pin, we changed wifi networks and forgot the pin before we switched and can’t get it on the new network to change it on the app. Model number is A0013 not sure if this is 1st gen learning or ...

Sam- by • Community Member
  • 392 Views
  • 4 replies
  • 0 kudos
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