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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21966 Views
  • 0 replies
  • 6 kudos

Heat link not connecting

My heat link isn’t connecting.Have tried powering off and I’m not getting a blue light on the heat link.Thermostat keeps sending me in a loop to reconnect?

Florah by • Community Member
  • 216 Views
  • 2 replies
  • 0 kudos

New phone disconnected me from my google home thermostat

Got a new Iphone and lost my connectivity to my thermostat in google home…just installed in 2023 -was working fine from the google home app before new phone. Says my acct can’t be migrated to a g suite acct-I have a Telus account-didn’t change anythi...

KSS1 by • Community Member
  • 380 Views
  • 4 replies
  • 0 kudos

Resolved! Using phone location for only one nest thermostat

I currently have a 3rd gen Nest thermostat in our main house that has both phone location and occupancy sensor turned on for determining occupancy. I want to add a second 3rd gen thermostat to our guest house, but I only want occupancy to be determin...

OG58S by • Community Member
  • 261 Views
  • 1 replies
  • 0 kudos

Nest Thermostat 1st Generation Power problem

Hi,My house wiring has no C wire. All I have is oil heat and no AC. The thermostat has one R connection and one W connection. Those are the only two wires I have. But my heat keeps turning off and I am 99.5% sure it is the lack of stable power to Nes...

Wiring a nest thermostat 4th generation

I’m just trying to set up a fourth generation nest thermostat I had a Reliance thermostat. The wiring was R was white C was black E one was black. E2 was black nowhere in them set up for the nest. Do I see the E1 E2 wires and where they’re supposed t...

BOTB by • Community Member
  • 210 Views
  • 1 replies
  • 0 kudos

Can't add nest sensor

Hello, I an from Romania and I bought a Nest thermostat and a sensor and I cannot add it, I received the messageWaiting for a thermostat update, and your thermostat needs a software update. " after I scanned the QR code from the sensor. I tried to up...

NEST power converter with a Navien gas furnace

I'm trying to figure out where to connect the C wire in my Navien gas-fired furnace (hot water radiator system with domestic hot water heater, no air conditioning). Where the 2 thermostat wires are connected there are three terminals labeled 24V, so ...

SBills by • Community Member
  • 250 Views
  • 2 replies
  • 0 kudos
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