Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
temp changes and displays "peak time"
I have disabled home away assist, disabled eco temperatures, disabled auto schedule and reset the schedule .., but my thermostat will still display a green leaf, change the temperature and display 'peak time'. How do I stop the thermostat from changi...
Can someone help me figure out please
I have a wood, electrical furnace, Newman WB-100E, with an Air Conditioner (that works perfectly in the new setup)When I try to engage the heat without burning wood, the electric does not kick in, and only the fan blows (no heat).Here is how my old t...
Preset question.
I have a Nest thermostat in a short term rental in AZ. I want to be able to manually switch from Comfort to Eco on the app when guests leave or arrive without presetting a schedule and timings. Please advise.
Is there a way to optomize Nest Thermostat with Solar Panels and battery backup?
I have Solar panels as well as whole home battery backup and wondering if there was a way to use the Nest Thermostat to optimize power utilization?
Resolved! Cannot connect new thermostat to the app
I have installed a new Thermostat, and I cannot get the app and the hardware to connect or even see each other. I have it correctly wired, the Thermostat is displaying a message saying to connect via the app. The app does not see it, and I have been ...
Cannot connect to Nest Thermostat E heatlink TH030
I've just bought a brand new Nest Thermostat E, managed to connect the actual thermostat, but no luck with heatlink. It came up with error code TH030. An internet search came back without much useful information. I have tried the following steps but ...
Resolved! Cant link learning thermostat and nest mini speaker
I just purchased the nest learning thermostat and the nest mini speaker. I cannot link them in the same app to talk to each other. The thermostat links to the nest app fine but not the Home app and the speaker links to the Home app but not the nest a...
Nest Thermostat error 71
Hi all, Our nest thermostat has suddenly stopped working. Boiler and hot water working fine. Message error 71 keeps appearing but there are no lights on our heat link (before and after holding the button down for 20 seconds). Could anybody suggest wh...
Resolved! Can’t workout how to get nest thermostat or app added to google home
I installed the thermostat, and got it setup with the nest app, all OK, and everything works. (I didn’t create a ‘nest’ account, just used an existing google account for the registration.ButMy thermostat came with a nest mini speaker, which I would l...
Nest and Home App presence not working
Nest thermostat and Home App still not switching between home and away correctly. Only my phone and thermostat are in the app. Here it shows I am home, but I am away.
