Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
AC turns on and turns off immediately
I'm replacing a regular thermostat with a Nest and having a problem in which the AC will turn on, but then immediately turn off (fan in the AC starts up but then turns off, you can also hear the switch click off). The blower fan keeps on for a bit bu...
Humidity Level
I recently had an Alpine Air whole-home dehumidifier installed and connected to my Nest Learning Thermostat (3rd gen.). Everything is operating properly with the exception of one glaring issue, being that the dehumidifier continues to run well beyond...
Nest has gone crazy
Any help massively appreciated!So my brother installed our Nest thermostat about 6 months ago and everything worked fine. Controls our hot water, great, heating, great!3 months ago we had builders come into the house and renovated a lot of it. Basica...
Auto temperature set?
I’m totally new to Nest, which is a condo I am renting. When I leave for a week, and return, the temp is always back on 70. Why and how do I change that? Thanks.
Faulty heatlink?
I wanted to change my nest connectivity from on/off to opentherm (my burner accepts opentherm). Connected all the wires correctly, but got H73; no opentherm found. Now, even when I unplug the power supply of the heatlink, but leave OT1 and OT2 connec...
App not working
The app is no longer working. All I see is the Home/away page. I can't get into settings any more.
Help with power connector wiring
Hiya.I installed 3 Nest thermostats and need to install the power connector. I’m a decent DIYer but this stuff is new to me as I’ve only ever had pellet stoves. Does this look like the panel I can install the power connector on? It’s an oil furnace w...
Resolved! Nest Learning making adjustments on it's own
My nest for weeks now has continued to make adjustments in the "history" view that are not tied to any physical adjustments or the schedule. I have tried everything I can based on a lot of research online and Google "support" articles--I have turned ...
Entry code & WIFI issue
We installed a Nest two weeks ago. It was connected to WI-FI and the app. Went to turn the heat on today and it won’t connect to WIFI. Restarted our router, restarted the Nest & deleted and reinstalled the app. Now when I try to add a device in the a...
Locking thermostat
Followed the instructions on trying to lock my thermostat but I never seen a lock option in settings.
