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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 6170 Views
  • 0 replies
  • 6 kudos

Resolved! Nest Thermostat e frozen

Completely frozen. Can’t get into settings or anything tried to reset it and re install using nest but won’t connect to phone stuck on an image of a house with an arrow any help?

AliBongo79 by Community Member
  • 1036 Views
  • 4 replies
  • 0 kudos

Generation 2 thermostat - not triggering furnace to run

I have been using my Nest for many years. Lately it is not signaling the furnace to run. As soon as I spin the dial down to the room temperature and then back up to the set temperature the Nest does signal the furnace. in addition, I no longer have t...

Bm0neycr by Community Member
  • 304 Views
  • 3 replies
  • 0 kudos

Get alert when temperature is too high

After having a nest thermostat for more than a year, our neighbors thermostat decided to heat instead of cool. This resulted in the temperature to be 98 degrees while their child was sleeping. In the morning, the child was found unresponsive with a h...

No hot water system

How do I turn off all references to hot water on my Nest as I only have heating

Richard7 by Community Member
  • 268 Views
  • 3 replies
  • 0 kudos

Is my thermostat system compatible for a Nest

I am wondering if my old thermostat/system is compatible to be replaced by a Google Nest. Low voltage White-rodgers thermostat. It has W, RH, B, RC, G, O, Y connections. A jump wire from RH to RC was connected. B and I are not connected to anything. ...

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BevanFN by Community Member
  • 642 Views
  • 7 replies
  • 0 kudos

using nest through google home app

i just installed a nest thermostat, and connected google home. the app shows that the thermostat is recognized but will not display temperature in the room or let me control it. tried uninstalling and starting over twice, powering on/off etc. Again i...

rwkibbee by Community Member
  • 151 Views
  • 0 replies
  • 0 kudos

Resolved! Report usage - not receiving it.

I replaced my thermostat two month ago. Monthly report doesn't give me the details on how much it is be used. I have changed the location - Name- I don't know how to report this name change, probably my problem in getting monthly info - How to add my...

Nest Heatlink Dead?

Our Nest Heatlink seems to have died today - the thermostat is okay but the Heatlink won't power up at all - can anyone suggest what to do or how to get a replacement?

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