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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5115 Views
  • 0 replies
  • 5 kudos

Unable to reconnect

Morning I am having issues reconnecting to my nest thermostat I have tried to add device as advised by my nest app but I am still unable to connect as it is asking for a PIN number ( this I do not know) I am the main account holder so am unable to do...

Lebertn26 by Community Member
  • 443 Views
  • 4 replies
  • 0 kudos

Temperature

How do you change the preset temperature? 

Brii1 by Community Member
  • 248 Views
  • 2 replies
  • 0 kudos

Heat suddenly won’t turn off

We’ve had our Nest Learning Gen 3 thermostat installed for a week and it seemed fine and then suddenly I began to get notifications that the safety temp of 40F had been reached when it was actually approximately 65F. It turned on the heat (gas forced...

JKJ246 by Community Member
  • 609 Views
  • 7 replies
  • 0 kudos

Nest compatibility

Hello all, Im have two different thermostat now, I will attache the pictures of what I have. I need to know if both these will work with the Nest Learning thermostat? Thanks for the help.

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No networks

My thermostat can’t find any networks I enabled hotspot on my iPhone Stood right by the thermostat with the iPhone and it still doesn’t find any networks. Restarted the thermostat a few times to avail. HELP

Fan won’t stop running

The fan has been running all day even when the AC is not on. Can’t find a way on the thermostat to turn off the fan. Only display I see is to set the timer for 15 minutes but it wouldn’t shut off. The only way to turn it off is the breaker. Is there ...

Th284 by Community Member
  • 1705 Views
  • 18 replies
  • 1 kudos

Grouping Nest Learning Thermostats

Actually, I am interested on how to group the nests. For my current setup, I have 8 nest learning thermostat that operates the in-floor radiant heat and 1 nest learning thermostat that operates the AC for the house.- group all the in-floor radiant ne...

ECEE by Community Member
  • 354 Views
  • 3 replies
  • 0 kudos

Thermostat

Has anyone had an issue with their thermostat not showing the proper temperature I’ve been running my AC for quite a while and the rooms field fairly cold but thermostat is not moving from 73 degrees

Cbrigandi by Community Member
  • 401 Views
  • 4 replies
  • 0 kudos
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