Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Install hangs after enter address page. Blank screen w/ arrow
Tonight I switched to Android to see if it worked any better than my first 15 attempts on iPhone. IPhone install died after connected with a SSO 226 error or something like it. Not the same issue on Android. Instead, it goes through the setup, tells ...
Identifying Wires KJR-120G2 / TFBG-E-03
Hi - I'm trying to install my first Nest Thermostat but not all of the wires on my current thermostat are labeled. The model numbers on the board (KJR-120G2 / TFBG-E-03) seem to be generic and one manual online only notes the wires are red, black, ye...
Help needed
I’m owner but I can’t get the app to boost water and heating. I’ve tried reset but want key code number which is apparently on the back of thermostat and I don’t know how to access it ?
3rd Gen Heat Link dead
Hi,after working for more than one year thermostat started reporting H72 error. I've noticed that heat link is dead - no LEDs are turned on and even after switching breaker off for ten minutes and then on there are no changes. I've checked with voltm...
Thermostat heating outside scheduled times
Nest learning thermostat on system boiler is heating hot water constantly at random times. It is scheduled currently at 6am and 4pm but recently is on all evening long, which is hugely wasteful. Learning is turned off, home/away assist is turned off....
Nest Thermostat - Battery Issue
I have a Nest Learning Thermostat that after 4 years no longer holds a charge. I swapped a second Nest from another zone to this base and it works fine. The broken one charges on the USB, but then dies when attached to the base (even though it is rec...
Resolved! Thermostat E wifi connection
Hi,i am trying to connect my thermostat to my wifi and it comes up with the TD006 (6007) issue.i have split my wifi to have 2.4hz and 5hz as i know the smart devices work better on 2.4 but this has not made any difference. i gather that it could be t...
Smart vents for ancillary rooms and/or basement
Are there any smart vents systems that the Nest can control?(IF YOU HAVE THIS QUESTION AS WELL, please up-vote it so Google knows this is a desired feature.)Context for my question:My home's central air is configured with 2 zones for the whole house,...
Heat link
My heat link is dead how do I replace it
Wiring power connector to lennox furnace
I am trying to wire the power connector to my old Lennox G8D2-55-1 furnace. No c wire so using the transformer. The diagram from the advanced install download is a little generic. Wondering if someone has some insight. I'm attaching pictures of the w...
