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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23920 Views
  • 0 replies
  • 8 kudos

+2 hour delay when turning heating on manually

HiWhilst the weather has been so mild, my temperature schedule is set to 19 degrees so has not kicked in automatically yet. However, if I wish to turn the heating up manually, outside of the scheduled times, say from 19 degrees to 21 degress the ther...

Anne63 by Community Member
  • 1305 Views
  • 4 replies
  • 0 kudos

Nest thermostat selection ring not working

Help, my nest thermostat selection wheel has stopped working. The dial turns but nothing on the screen moves I can only press the button which is no help. It has also disconnected from my wifi so I am completely stuck now. I’ve tried restarting it bu...

Burkey89 by Community Member
  • 2026 Views
  • 6 replies
  • 0 kudos

NEST not firing up boiler

Hello, My Nest is not firing up my heating. Only hot water. I've reset it. The heat link is working ans and is clicking but it doesn't fire it up. It may be a problem with the valve? Do I need to get a plumber out?Thanks Nicole

Thermostat turns itself off

All of a sudden my thermostat started turning itself off randomly. I find that some of these help forums are a total waste of time. Can someone offer a viable solution?

AZC by Community Member
  • 683 Views
  • 4 replies
  • 0 kudos

Next Thermostat

I can hear the thermostat working, but there is an issue trying to connect the Wi-Fi. I think I put in the wrong password and it will never take me back to connection. It just keeps telling me reconnection.

hrcoghill by Community Member
  • 714 Views
  • 3 replies
  • 0 kudos

Broken heatlink

my heatlink has shorted out due to the cat and is broken. How can I get a new heatlink?

“In 2+ hours”

My thermostat is not heating the house. I am remote from it. It says it will heat in “2+” hours but then

Mallory by Community Member
  • 765 Views
  • 3 replies
  • 0 kudos

Nest Thermostat

Hello. I have got my Nest thermostat working ok and connected to the App on my Samsung phone. I cannot get it to connect to my wife's phone also Android, because when i go to settings/Nest App/ Enter key on the thermostat it advises me that it is alr...

ItsRay by Community Member
  • 590 Views
  • 3 replies
  • 0 kudos
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