cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23653 Views
  • 0 replies
  • 8 kudos

nest thermostat E won't to wif

my nest thermostat E wont connect to my wifi...at all. i am in the uk and with virgin media. last year the thermostat was working no issues. anyway i have had the hub replaced from the hub three to hub. noticed an error code H151 on the thermostat so...

VooPoo by Community Member
  • 1573 Views
  • 5 replies
  • 0 kudos

WiFi connection w5 error

I can’t get mine to reconnect. I’ve tried everything to get it to work. What can I do?

lborio by Community Member
  • 983 Views
  • 6 replies
  • 0 kudos

Promises to replace defective wifi chips

Just letting people know that contrary to advertised promises, Google does NOT replace Nest Thermostats with defective wifi chips out of warranty. The only reason for such extensive advertisements is that Google wants the appearance of standing behin...

Learning thermostat

Can't get key. Says connected to account.  Doesn't show up 

Ctrip by Community Member
  • 675 Views
  • 3 replies
  • 0 kudos

Nest Thermostat account disconnected - how to fix?

I installed the nest to my network - but the device would not show up... so I tried to start from scratch. OR so I thought.. I cannot do a factory reset (there is no option for that) it just says ACCOUNT DISCONNECTED.

grapppa by Community Member
  • 978 Views
  • 5 replies
  • 0 kudos

Thermostat model number

The app says the model number for my Nest Learning Thermostat 3rd gen is "Display-3.7", but that's not the "real" model number according to Washington Gas's rebate center. The model number according to them begins as T3#####, so what is my model numb...

vettmanjj by Community Member
  • 4868 Views
  • 9 replies
  • 0 kudos

Logging in to Nest App

I can't log in to my Nest app, despite entering the email I used to register. When I click "forgot password" I never receive an email. I tried to then login via Google, but when I did that and tried to connect my actual thermostat, the settings on th...

MSF1 by Community Member
  • 1200 Views
  • 5 replies
  • 0 kudos

Resolved! Creating temperature setting

I created a new temp setting and programed our new thermostat. However the system isn't recognizing it and not heating the house up till the comfort setting it hits later. Any suggestions?

How to turn on heat?

Hello, I need to turn on heat. When I go settings , it only shows cool and off.How do I get to come on? Please advise

Tntxs2 by Community Member
  • 741 Views
  • 4 replies
  • 0 kudos
to vote