Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Connecting power connector I connected the red and white wires but I also have a green
I connected the green to a “com” connection but that didn’t work
Heat Link
Our heat link has just stopped working . No lights nothing . We have no heating . I’ve tried all the remedies but this crap piece of kit is not responding . Help please.
2 pipe fan coil system
Greetings, looking to transition from an analog thermostat on a 2 pipe fan coil system with high/low fan settings and wondering how to wire in the nest thermostat since I don't have a previous digital system to mimic. C-wire would be installed. Pictu...
lost WIFI connection after 8 months and can't find networks.
Installed thermostat on 12/26/2021 and has been working great until 8/11/2022. Now it won't even find the network and I've tried to reboot router several times along with resetting the thermostat and still nothing. Hopefully Google will replace it. O...
Schedule for specific events
I have events at our church and would like to schedule my temperatures around those events. Does anyone know whether this or other software can schedule my heating and air conditioning for specific events on my calendar, possibly 1-3 months out? Than...
No Wifi Nest Learning Thermostat
De nest will not conect to WIFINETWERKWifi-foutNest.com/W5
Nest Heat Link not working
Hello,This is about my heat link which has stopped working. Had electrician in and there is power but the heat link is dead. Its not a thermostat issue its the heat link. Purchased August 20 and installed October 21 and has worked ok since, but now d...
Nest 3rd Gen UK Hot Water question - Black or orange icon
Hi, I'm in the UK and recently had a 3rd Gen Nest Thermostat installed, I have a question: When I switch on the hot water manually (boost), the boiler starts fine and the hot water icon appears on the Nest app - but the icon and the hot water boost p...
Stumped on wire compatibility.
I have zero idea what I’m doing. I’m not sure whether to use the top row of labels to look up compatibility or the lower half? (Conventional or the latter?) I ended up trying to put it in and made my best guess, set it to cool and it started to use t...
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