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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21930 Views
  • 0 replies
  • 6 kudos

Unable to reset my thermostat

Good Evening. My nest devise is showing a h71 code. I have tried to reset my thermostat however no luck. Pls help

Hpun by • Community Member
  • 396 Views
  • 1 replies
  • 0 kudos

Thermostat base EU

Hi there, is there any possibility to get spare base plate for EU Nest Thermostat? Or is there any possibility to charge and use thermostat without baseplate?I don`t want to unmount my base plate from wall, but i want to use it also on stand.

saattiii by • Community Member
  • 398 Views
  • 1 replies
  • 0 kudos

Heat link stopt working, warrenty just expired

Hi,my heat link stopped working just over 2 years.So the warrenty is expired. I have a Nest 3RG GEN Black thermostat was purchased on the 21st of june 2020.The reseller will not handle this as a warranty case so he advised me to contact the Manufactu...

stevenf by • Community Member
  • 250 Views
  • 0 replies
  • 0 kudos

3rd gen Nest Learning Thermostat won't connect to WIFI

My 3rd gen Nest Learning Thermostat has been connected to the wifi without issues for a couple of years, but then a week ago it stopped. I have tried resetting the thermostat. I have rest the wifi settings on the thermostat. However, the thermostat n...

buddy4 by • Community Member
  • 1172 Views
  • 7 replies
  • 0 kudos

Resolved! Usage not showing under history

This is my 2nd Nest, the first was replaced as it was faulty. Suddenly no usage is showing on the Nest app even if I expand each day, however usage is showing on the thermostat itself. I have had 2 separate calls with customer service. On today’s cal...

Saltmac by • Community Member
  • 902 Views
  • 3 replies
  • 1 kudos

Nest thermostat 3gen - Offline for other Google Home members

HelloI've got something going on with my Thermostat. I have the registered account for Nest AppI'm also home admin for google Home appOn my android phone the thermostat is working like it should on all apps (Nest & Google Home)But on my roommates IOS...

LesBE by • Community Member
  • 1291 Views
  • 7 replies
  • 1 kudos

Just the Home Screen log

I have this product for a couple of months and, in all that time I have no info on the screen, just the home logo. I have everything on the forums, resetting the stat and the Wi-Fi, the heat link is installed but the stat won’t link. It is the type w...

jkjkjk by • Community Member
  • 262 Views
  • 0 replies
  • 0 kudos
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