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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22747 Views
  • 0 replies
  • 7 kudos

Nest Heat Link Damaged (short circuit)

Hello,I have used my Google Nest Thermostat with satisfaction for almost 3 years now, until the Heat Link suddenly damaged from nowhere. I heard a sound coming from my boiler. I checked and saw that there my Heat Link was blackened on the left side (...

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alkema93 by Community Member
  • 406 Views
  • 0 replies
  • 0 kudos

Nest Minimum Voltage requirement

Can anyone tell me the minimum Voltage(VAC) for the nest thermostat??I have two...One has 30Vac(Nest measured) and the other has 19Vac(also Nest Measured)The one with 30Vac is working fine, but the other(19Vac) seems to work fine, but indicates that ...

Woody56 by Community Member
  • 4787 Views
  • 7 replies
  • 0 kudos

Couldn’t connect it to Wi-Fi

I just moved in to my new leasing apartment and trying to connect the thermostat to my app. It says “Wi-Fi error nest.com/w5”

Updated the nest app--can't change the temperature from my IPhone

After ignoring months of prompts to update my nest app, I finally did. Now the app recognizes me, tells me the temperature outside my house, and knows I have one Nest thermostat, but I'll be damned if it lets me interact with the thermostat from my p...

Gdeeds by Community Member
  • 812 Views
  • 3 replies
  • 1 kudos

Nest

Three months ago, G Nest thermostat was professionally installed. About a month ago the thermostat disconnected from wifi and will not reconnect to wifi. My google home app showing wifi offline. Manually the thermostat work with AC unit. I did a rese...

Wolfee by Community Member
  • 552 Views
  • 3 replies
  • 0 kudos

Compatibility

I can see two wired U&R. Is this wiring system compatible with the Nest thermostat?

rgp165 by Community Member
  • 599 Views
  • 3 replies
  • 0 kudos

Nest wired up, not blowing cold air but says “cooling”

Here is a picture of my old thermostat. To my knowledge it does have a heat pump.  i have my nest wired up with that brown wire on W and the clear wire on the left on W2. I have to reiterate that although this picture makes those wires look orange an...

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Beckett by Community Member
  • 647 Views
  • 3 replies
  • 0 kudos

Thermostat not working

Our device won’t turn on the AC or the furnace. Gives the “delay” error. Have tried restarting and a complete reset. It’s a second gen learning thermostat and it says there are no software updates available but I’m on version 5.9.4-5 and the website ...

Darby by Community Member
  • 1107 Views
  • 6 replies
  • 0 kudos
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