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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Nest Thermostat

I have had the Nest thermostat for awhile now and just about every night it will shut off and the temperature in my apartment drops! The schedule on it has been cleared the learning option has been turned off and it still keeps happening. I've also g...

Home/Away Assist not working

My Nest has a mind of its own. How do I contact someone to help me sort it out? My heating bills are going to be huge thanks to the fact home/away assist isn't working despite being stitched on. I've just been out for 3 hours only to come back to fin...

SiobhanT by Community Member
  • 272 Views
  • 1 replies
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Unwanted heat

Our new Nest sets the heating to come on at 21.5 from 3.15 a.m.We never asked it to do this, how do we stop it?

SKI56 by Community Member
  • 275 Views
  • 1 replies
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Tenant

I am a landlord trying to find out how I can allow my tenants to use the thermostat via the app. Is there a way to connect them through some sort of “invitation” or do they just have to download app and enter my information?

Wire diagram on Nest Learning Thermostat

 I bought a Nest Learning Thermostat but I need help with the wire connection. When I ran the matrix compatibility with my existing Honeywell Thermostat, Nest Learning Thermostat came up as the compatible product.The current active wire on my Honeywe...

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Nest thermostat compatibilty

Hi. Just wondering if my current thermostat is compatible with the nest thermostat? Here is a picture of what I have currently. Thx.

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Adriano by Community Member
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  • 1 replies
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Assistance with “c” wire Nest

Attached is the wiring of my system. I am attempting to upgrade my thermostat to a nest. My thermostat only has a “r” and a “w” wire. The nest thermostat said I required a “c” wire. There is a wire already run to my boiler but I am having trouble. I ...

Nest temperature sensors associated with an old account

I recently got locked out of my old nest account, and despite many attempts from customer service I could not recover the account. I was advised to create a new account for my nest thermostat and sensors. The thermostat added fine, but the nest senso...

jnp1984 by Community Member
  • 365 Views
  • 1 replies
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Nest E wrong temperature since power outage

Nest E is one year old and has always worked great. Since power outage the temperature is far off, reading 10 degrees low. So the thermostat is calling for heat when house is already at desired temperature. Have reset twice.

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