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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4649 Views
  • 0 replies
  • 5 kudos

Access on iPhone app

I setup the thermostat and my app on iPhone but now I am not able to login as I charged my iPhone. I don’t remember the email under which I registered so wanted to check if there is any way to connect back to my account using the thermostat or qrcode...

Ajaykaul by Community Member
  • 153 Views
  • 0 replies
  • 0 kudos

Nest power connector can't find wires

I'm trying to find where to connect my nest power connector and can't find the wires to use it. My unit is fem4x2400cl And I've attached pics of where the wires are. I can't figure out which wires I need to connect. Wouldnt let me upload - so here th...

Nest Thermostat Display TOO dim

I just installed a Nest Thermostat.Display is TOO dim. how to change brightness for display?I can find no setting in the Google Home app or in Settings on the thermostat itself.

olga10305 by Community Member
  • 286 Views
  • 1 replies
  • 1 kudos

Thermostat keeps turning itself up

The thermostat keeps turning itself up to 73 degrees. Thats to warm for us. I’ve turned of the learning ability, but it won’t stop turning itself up. How can this be stopped.

Rsgriner by Community Member
  • 9761 Views
  • 18 replies
  • 5 kudos

Aux heat

Hi there,Any way to eliminate aux heat entirely? We have an electric heat pump and the temperatures rarely go below freezing.Thanks!

gkw by Community Member
  • 385 Views
  • 0 replies
  • 0 kudos

Nest Learning Therm

I am installing a second one in my other house. Everything went well with install. When I try to locarmte it on the app it just keeps trying to connect to my previous one in other home. I see both on the screen but cannot tab over to the new one to s...

Cpnunne by Community Member
  • 248 Views
  • 0 replies
  • 0 kudos

Shoutout to Nest Support for Wasting My Time

I've been a longtime supporter of Nest but not Google. Have had four thermostats in total, and this most recent one failed after nine months, with the unit heating when the AC being turned on. No changes were made. It just up and started heating duri...

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