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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4498 Views
  • 0 replies
  • 5 kudos

Position of heat link unit

Looking to buy a Nest E and wondering if the heat link can go in our loft space next to the boiler? We have a baxi control there at the moment and the RF receiver is in the loft next to the boiler so I assume the heat link would replace this? Is it O...

stem734 by Community Member
  • 2076 Views
  • 5 replies
  • 0 kudos

Scheduling with Nest

Need help with scheduling. When I add a time on the scheduling, I can only increase the temperature. For example, if I add a temperature for the heating, a scheduling point comes up, lets say 71 degrees. I can adjust the temperature up with the up ar...

Yong by Community Member
  • 426 Views
  • 3 replies
  • 0 kudos

Nest Wi-Fi connection

I tried calling support, waste of time. This is a common issue, they told me your two year warranty is over by 3 months and there is nothing that they can do.if you read this, PLEASE DO NOT buy, it’s a garbage thermostat and you will get screwed like...

Titi by Community Member
  • 681 Views
  • 4 replies
  • 0 kudos

Eco mode for two cell phones

If I connect both my wife’s and my cell phones linked to the thermostat and Eco mode is activated, will it know that one of us is still home and not change the temperature? We’ll both forms need to be away from the home to activate Eco mode?

PhxJack by Community Member
  • 619 Views
  • 2 replies
  • 1 kudos

Wondering if my system is compatible with the Nest?

Hi, I am wondering if my system is compatible with the Nest? I have used the compatibility app and it sent me here. I only have a C wire and a R wire at my thermostat block. I'm trying to replace a Pro 1 T955WH Trying to get a rebated thermostat from...

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iamRod by Community Member
  • 297 Views
  • 1 replies
  • 0 kudos

Getting entry code thru settings

I am trying to complete registration for amerensavings. I have the model that you slide finger on thermostat side and tap side to get more info. The app said to go to settings and get entry code. Nest is connected to wifi. I tapped on every icon on s...

efylag by Community Member
  • 232 Views
  • 1 replies
  • 0 kudos

Setting Up a New Account on a Previously Installed System

I am setting up a new account and reset the devices to factory setting. My learning thermostat will not connect to wifi, despite wifi functioning well for all other devices. I can't get past this screen to 1) manually enter my network name or 2) set ...

KLM by Community Member
  • 219 Views
  • 1 replies
  • 0 kudos

Resolved! Nest thermostat

I was wondering why I don't see my inside temperature when I open the app? It gives outside temp and RH% and low and hi temp settings for thermostat on Eco and away but not for inside??

Jpluff99 by Community Member
  • 520 Views
  • 3 replies
  • 0 kudos

Missing Base Plate

My thermostat is missing the base plate. It wasn’t in the box. Please let me know how you can send to me so I can install.

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