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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23612 Views
  • 0 replies
  • 8 kudos

Resolved! Nest says Delayed

Nest displays “delayed”Thermostat is wired with 4 wires 

10B8C240-A88C-4879-9BAA-43798916899E.jpeg
Anonymous by Not applicable
  • 2458 Views
  • 12 replies
  • 0 kudos

Faulty thermostats - worst customer service

I bought 6 new learning nests. Thermostats have caused problems and now a/c not working. One Hvac guy said one of my new nests shorted out the whole system and replaced it. Shortly later half my house is out. Worse than that I’ve called customer serv...

Peter7 by Community Member
  • 1517 Views
  • 5 replies
  • 0 kudos

Nest thermostat wiring

Purchased a nest to replace my old old themostat. I have wires G, RC, Y, W, and a 4. Site says the 4 means its priority and need to go through local supplier. Anyone know where 4 wire should connect to still use. Thanks

Mmr43 by Community Member
  • 827 Views
  • 4 replies
  • 0 kudos

New owner of a nest 2.0 thermostat

I just moved into a house with an existing Nest Thermostat 2.0. I was able to link it to the network, but how do I link it to the app? I don't have the QR code & I don't see how else to do it?Help!

Extra black Aux wire

Hello everyone!I just installed my new nest thermostat on my new house, I have a black wire that was plugged into an Aux location on the previous thermostat. The other wires I have are:W, a blue wire that was marked B/C, Y1, orange Y2, G, R, and the ...

ZMcclurg10 by Community Member
  • 1353 Views
  • 4 replies
  • 0 kudos

W5 error on google nest

My nest cannot and will not find my Wi-Fi and I keep getting W5 error - tried all troubleshooting tops and nothing working.any ideas?

TracyLV by Community Member
  • 2704 Views
  • 16 replies
  • 0 kudos

Problem setting desired schedule

I've got the 3rd gen learning thermostat. Trying to set the water schedule but it refuses to accept the time I want. I want it set to start heating the water at 5.50am but it will either allow 5.30 or 6.00. Why can't I choose exactly when I want it o...

Snert by Community Member
  • 382 Views
  • 0 replies
  • 0 kudos

Google Nest Thermostat never stops cooling

Hi everyone, we are having a strange situation where if we connect a Nest learning Thermostat to our system it works like a charm, but the Nest Thermostat (2020) never stop cooling for some reason. We have systems installed per room and in one of the...

proddef by Community Member
  • 1297 Views
  • 6 replies
  • 0 kudos

Nest app showing orange at all times

There was a similar issue on here but no solutions posted. My nest that’s worked for 3+ years is suddenly showing orange at all times on my nest app and my wife’s nest app on a separate device. When I put it on eco mode it’s still orange, when I remo...

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