Google Nest Community

Furnance cut off message not connected to R wire

Nest thermostat sensor offline

Purchased the 3rd gen thermostat and sensor - installation went well. But after a few days now I see the sensor is showing offline on the app. Tried changing battery but cannot get it back online or connect it back. Even tried removing the sensor and...

Nest Thermostat will not keep heat pump running

I just got a new HVAC system installed with a Amana heat pump and air handler with no E heat. When I turn the heat on with my Nest it only runs about 5 mins then turns the heat pump off but leaves the air handler running. When I bypass the nest or in...

Having trouble connecting my nest thermostat

So I have an old system. Unfortunately it’s only a two wire system. And in order to connect to power connector I need three wires. How can I get around this issue. Obviously I have power and heat wires

Nest thermostat can't connect to nest app

I've tried multiple times to add the nest gen 3 thermostat to the nest app. I have factory reset, and uninstalled/clear memory for the app. It is connected to my Google nest wifi mesh no problem.

Thermostat offline and i'm away from home

I'm new to nest and had a thermostat installed. I'm now away from home and the nest app says offline. All the trouble shooting solutions require physical presence at the thermostat to resolve. Hoe can I fix when I'm way from home? Also, I set to eco ...

My country (Turkey) is not listed in my Nest v3

Hi, Turkey is not listed at Google Nest v3 in the list of countries. Please update the software with Turkey in the list.

New install, no heat - Nest 3rd generation

Hi All,I just installed a new Nest 3rd generation thermostat. I replaced a Honeywell wifi thermostat that had a 5 wire hookup. The wires I have are W -heat, Y -air conditioner., Rc- Power cooling, Rh - Power heating and G - Fan. I connected these to ...

Just installed a new nest learning thermostat. It is in another language other then English. Can’t g

I cannot access the quick menu on my Nest e

I reset my Nest e thermostat and after that the nest e would not show the menu and I cannot connect to my internet. I get a TD 009(18.1) error after trying to connect to my internet.