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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 8984 Views
  • 0 replies
  • 6 kudos

Do I have a defective thermostat?

Good day. Can you advise if I have a defective thermostat?I charged the nest with a usb for atleast an hour and it loads up and show the home icon after a while it says to attach the nest into the base which I did but soon I attach it to the base it ...

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Resolved! Nest thermostat: no option for Emergency Heat

My landlord installed a new HVAC system this past year and I installed a Nest thermostat. It has worked well during the warm months with cooling my home. My landlord informed me that although the system was wired as a heat pump, it is not an actual h...

billywilde by Community Member
  • 6861 Views
  • 8 replies
  • 0 kudos

Wi-go

Hello 

by Not applicable
  • 287 Views
  • 1 replies
  • 0 kudos

Heating or thermostat

We had our Nest thermostat installed a few months ago, it all seemed to be working fine controlling the heat. Since we had our furnace serviced (Regular maintenance), it never gets to the set temperature. Today, it is cold outside, but the furnace ha...

Mom2nb by Community Member
  • 1311 Views
  • 12 replies
  • 0 kudos

second nest thermostat

I installed a nest thermostat. It was working fine. I want to install a second nest thermostat for a different zone in the same home. However, it says I need to have a c connector. I didn't have to have that for my first one. So I couldn't finish the...

sideline2 by Community Member
  • 235 Views
  • 1 replies
  • 0 kudos

Thermostat warranty

Our thermostat broke and we called customer services and they sent out a new part and a list of engineers to fit it, it’s all been done and replaced and I’ve got the invoices for a refund because it was still in warranty.I’ve tried sending them to th...

2nd Gen Nest Thermostat

Good day. I have a goodman furnace and centralized AC. I wanted to install a nest thermostat. Hope someone can give me a hand with the wiring. My current setup is a Comfortzone. Talked to an agent we already figured out the common wire, Y and R Wire ...

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