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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Wondering if my system is compatible with the Nest?

Hi, I am wondering if my system is compatible with the Nest? I have used the compatibility app and it sent me here. I only have a C wire and a R wire at my thermostat block. I'm trying to replace a Pro 1 T955WH Trying to get a rebated thermostat from...

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iamRod by Community Member
  • 305 Views
  • 1 replies
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Getting entry code thru settings

I am trying to complete registration for amerensavings. I have the model that you slide finger on thermostat side and tap side to get more info. The app said to go to settings and get entry code. Nest is connected to wifi. I tapped on every icon on s...

efylag by Community Member
  • 238 Views
  • 1 replies
  • 0 kudos

Setting Up a New Account on a Previously Installed System

I am setting up a new account and reset the devices to factory setting. My learning thermostat will not connect to wifi, despite wifi functioning well for all other devices. I can't get past this screen to 1) manually enter my network name or 2) set ...

KLM by Community Member
  • 229 Views
  • 1 replies
  • 0 kudos

Resolved! Nest thermostat

I was wondering why I don't see my inside temperature when I open the app? It gives outside temp and RH% and low and hi temp settings for thermostat on Eco and away but not for inside??

Jpluff99 by Community Member
  • 530 Views
  • 3 replies
  • 0 kudos

Missing Base Plate

My thermostat is missing the base plate. It wasn’t in the box. Please let me know how you can send to me so I can install.

Which Nest compatible with my HVAC unit.

I have two HVAC unit and need to know which Nest product compatible with them. This is the current thermostat wiring set up. I know there is three Nest thermostat out there but not sure which if any would work with this system.

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locked nest thermostat

I know this question has been posted many times but my situation appears slightly different. I moved into a house with an existing next thermostat. The previous owner thinks he deleted his account from Nest. My thermostat is locked and when I so much...

drthein by Community Member
  • 405 Views
  • 2 replies
  • 0 kudos

Resolved! Aux Heat not working on a Electric Heat Pump

IssueI am unable to get the aux heat to engage in test mode nor in normal operational mode (raised the the thermostat setting 10+ degrees over the room temp). BackgroundI have Nest 3 learning thermostat installed and it was working correctly with my ...

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gjhathaw by Community Member
  • 2978 Views
  • 2 replies
  • 0 kudos
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