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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16359 Views
  • 0 replies
  • 6 kudos

Changing Nest Wifi settings

I recently added a router linksys system. I'm trying to turn off the Bell wifi but my Nest Thermostat is still connected and I haven't a clue how to disconnect it from the Bell wifi and connect it to my new one? I have the Nest Thermostat. It's alrea...

AngieR by • Community Member
  • 2108 Views
  • 9 replies
  • 0 kudos

Nest display not working

The display on my Nest Thermostat stopping working. The ring on it still works and I can change settings on it from the app but just not at the Nest itself.

Lack of Scheduling functionality

I messaged about this years ago and nothing has ever been done. It seems to be pretty simple programing but for some reason, Google decides to not correct even though there are tons of comments in here about lack of scheduling functionality. I have a...

trletts by • Community Member
  • 2218 Views
  • 17 replies
  • 4 kudos

Nest Heat Link stopped working

Hi,I have a Nest Learning Thermostat 3rd Generation since 2019.I live in France, so I'm not sure I can find some help on this forum, but it's the only one I found.The Heatlink stopped between yesterday and today. Until now we had no problem, and the ...

Raduris by • Community Member
  • 243 Views
  • 0 replies
  • 0 kudos

Nest 3rd generation - no hot water

We have recently had Nest thermostats installed. On the APP we can see 2 heating zones and our water. The heating is working fine however we cannot get any hot water. When we click the hot water symbol on the APP we can hear a click in the tank cupbo...

DFG by • Community Member
  • 358 Views
  • 1 replies
  • 0 kudos

Hot water schedule...

Hello.....can you set the heating for less than 30 mins? The clocks suggests you can set for 5 minute intervals but always reverts to 30 minutes. Thanks, Jim

Jimo57 by • Community Member
  • 210 Views
  • 0 replies
  • 0 kudos

Nest 3rd Gen Heatlink Failure

HiI have a 2 zone heating system on a combi boiler in Dublin, Ireland. It was installed 2-3 years ago and has been working perfectly up until a month or so ago when one of the zones failedBoth thermostats are hard wired to their respective Heatlinks ...

Rolo1970 by • Community Member
  • 345 Views
  • 1 replies
  • 1 kudos

Need help connecting nest to google home

When I use the Google Home app and try to add the Nest device, it brings me to the Nest Login page with no option to sign in using google. Instead it asks for a username and password, which I do not have since I just use Google to sign into the Nest ...

connorh21 by • Community Member
  • 832 Views
  • 6 replies
  • 0 kudos

Cant connect thermostat to google home app

Hi, I have a google thermostat, was working perfectly fine until a message of " reconnect to wifi " showed up. Tried to reconnect the device to wifi via the app by scanning the QR code an a " REQUEST FAILED, Your request could not be completed" messa...

ROCCA21 by • Community Member
  • 598 Views
  • 4 replies
  • 0 kudos

Thermostat Heat Shorted

Hey, So my thermostat is working normally, then all of a sudden the heat will be constantly on. No matter what you do it just won't turn off. I've had a professional look at it who's told me the heat wire it getting shorted by the thermostat, as such...

Conlan88 by • Community Member
  • 518 Views
  • 3 replies
  • 0 kudos
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