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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4657 Views
  • 0 replies
  • 5 kudos

Heating delayed / Early on not working

I had a message on my thermostat this morning saying delayed when it should’ve been heating. Does anyone know what would cause this? Also the early on function is enabled yet system only seems to start heating at the set time…

Mattyrrr by Community Member
  • 345 Views
  • 0 replies
  • 0 kudos

Schedule not turning on till app or dial activated

HiScheduling - I stopped the learning auto scheduling a long time ago in preference to standard schedule twice a dayproblem:sometimes, the heating doesn’t come on until I activate the Nest thermostat by waving in front of it or clicking the front OR ...

IT_Girl by Community Member
  • 184 Views
  • 0 replies
  • 0 kudos

Nest thermostat

My safety temperature is set at 4.5 C. I am away from home.Last night I was watching the ambient temperature on my phone.. The temperature went down to 1C, but the heating did not come on. Have I got some settings wrong?

HRS by Community Member
  • 159 Views
  • 0 replies
  • 0 kudos

Nest (3rd gen) starts heating home while I'm away

Hi, I've installed my nest a few weeks ago. Basic things work, but I'm having issues getting the Home/Away functionality to work, which is the main reason I bought the device. What I want:When I'm home, to follow the scheduleWhen I'm away, to never h...

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Ramonster by Community Member
  • 3047 Views
  • 29 replies
  • 1 kudos

Heatlink - Replacement Required

Hello after using my nest thermostat for well over a year it has now decided to stop working.The heatlink has no power, none of the lights are turning on. There is 240V present on the unit. I have tried resetting the unit and also recycling the power...

Kasp by Community Member
  • 406 Views
  • 3 replies
  • 0 kudos

Heatlink No Power

Hi, my heatlink has lost all power and I now have no heating or hot water. After I plug in a type c wire into the USB slot the lights come on but after pressing manual button the heatlink not sending signal to boiler. I'm assuming the type c USB is f...

Jada25 by Community Member
  • 451 Views
  • 3 replies
  • 0 kudos

Thermostat loss of power

My thermostat has lost power. It showed an error code h72 or h79 and has now switched off. How do we fix it and can we turn radiator on in the mean time? It’s very cold not to have any heating…略

Continuous power problem with Nest tstat

From top to bottom this Nest thermostat is installed correctly and properly. Double and triple checked. Yet every single day there is a problem with it. The most troublesome issue is the very low battery warning that regularly appears. I have a power...

Trifog13 by Community Member
  • 609 Views
  • 2 replies
  • 0 kudos

Heating coming on in the

Our heating in coming on in the middle of the night for no apparent reason. How can we stop this?

Diana83 by Community Member
  • 179 Views
  • 0 replies
  • 1 kudos

Might receive a defective nest power connector.

I bought a google nest thermostat to replace the old Honeywell mechanical thermostat, which is a 2 wire(W/R) zone valve control.Works great while running with battery only with n260 warning. Then I purchased the nest power connector, hoping to elimin...

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