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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 6 kudos

Need help connecting nest to google home

When I use the Google Home app and try to add the Nest device, it brings me to the Nest Login page with no option to sign in using google. Instead it asks for a username and password, which I do not have since I just use Google to sign into the Nest ...

connorh21 by Community Member
  • 918 Views
  • 6 replies
  • 0 kudos

Cant connect thermostat to google home app

Hi, I have a google thermostat, was working perfectly fine until a message of " reconnect to wifi " showed up. Tried to reconnect the device to wifi via the app by scanning the QR code an a " REQUEST FAILED, Your request could not be completed" messa...

ROCCA21 by Community Member
  • 683 Views
  • 4 replies
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Thermostat Heat Shorted

Hey, So my thermostat is working normally, then all of a sudden the heat will be constantly on. No matter what you do it just won't turn off. I've had a professional look at it who's told me the heat wire it getting shorted by the thermostat, as such...

Conlan88 by Community Member
  • 590 Views
  • 3 replies
  • 0 kudos

Wifi no longer connects

My Nest Thermostat has the reported "w5 error" and cannot connect to WiFi. It does not even detect the WiFi. Have tried all suggestions (restart and reset both the router and Nest Thermostat) and still won’t connect to WiFi. None of my other nest the...

Tibbien by Community Member
  • 608 Views
  • 4 replies
  • 0 kudos

Nest Thermostat Wiring

 After installation of my nest, the fan is still running even though I have turned the Nest off. I have a picture of my wire setup below. Is there anything wrong or mising with the wiring connection?    

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Heating while cooling

Hi there, im running into an issue with heat coming out even though the unit says cooling. Wiring settings below. Can someone help?   

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Ocean5641 by Community Member
  • 718 Views
  • 4 replies
  • 0 kudos

Nest Thermostat low battery, overheats when USB charging

3rd gen Nest Thermostat has been working fine for the last couple years. Now get message low battery, can't connect to WiFi. Charged on USB and device got very warm. Still shows low battery/can't connect when put back on base.

KJC by Community Member
  • 1424 Views
  • 6 replies
  • 0 kudos

COMPATIBLE ?

Can any one help? Will this wiring work with a nest ?  

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Wiring compatibility

Wondering if my wiring is compatible with my 3rd generation Nest Learning Thermostat? 

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Wsmeck by Community Member
  • 967 Views
  • 7 replies
  • 0 kudos
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