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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23723 Views
  • 0 replies
  • 8 kudos

Only 5 T-Stat wires to my Heat Pump T-Stat

@CoolingWizard, please help. When installing my 1.5 ton heat pump system, the contractor only installed a (5) wire tstat cable. I have Y, C, W, G, & R connected at nest. (No O/B)The contractor jumped out Yellow and Orange in handler unitCooling is wo...

KruegerSC by • Community Member
  • 261 Views
  • 1 replies
  • 0 kudos

"No Power" but then power.

My Nest device will shut down and come up with "No Power" for several hours during the day, at times it will be intermittent. It will miraculously recover, usually late in the evening and continue to run just fine, all wiring once again detected, no ...

GBCheval by • Community Member
  • 879 Views
  • 5 replies
  • 0 kudos

Fan continues to run after heating is complete

I bought a nest google gen 4 thermostat and have a new heating and cooling system. When I turn on the heat option it heats to desired temp but after it finishes the heat turns off and the fan continues to run forcing cold air through the house. It st...

ISAIAS by • Community Member
  • 335 Views
  • 1 replies
  • 0 kudos

Home/away assist

My Nest (second generation) has recently stopped changing Home/away status. I don’t use presence sensing but have two iPhones (mine and wife’s with latest iOS) set for location control. The app for each phone correctly shows the relevant phone use an...

Iany1954 by • Community Member
  • 746 Views
  • 2 replies
  • 0 kudos

Nest thermostat charge

My nest thermostat advised battery was low and kept powering off.i replaced the battery guided by YouTube contributors.i am recharging the unit using the USB in the back of the display unit.i got a message saying ‘please attach the display to its bas...

SimonK1 by • Community Member
  • 433 Views
  • 3 replies
  • 0 kudos

Heating come on unexpectedly

We have recently had a nest thermostat installed and concerned that the heating is coming on unexpectedly outwith the schedule that has been set. I am hoping I have done this correctly as we have been previously use to a hive system. Autoschedule tur...

Nest 3rd Gen is stuck on the G logo

My nest thermostat disconnected a few days ago and was showing that we were in Australia. When logging into the app it wasn’t showing up as a device any longer. So I tried to reconnect it by following the steps to add a device. Never was able to fini...

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