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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4518 Views
  • 0 replies
  • 5 kudos

Issues with Nest Thermostat Heating Functionality

Hello everyone! I have a problem that frequently, it blows cold air, shuts off several times, and then, after a few attempts, starts blowing warm (but not hot) air. I have already had an HVAC technician inspect it, and they recommended replacing the ...

danilovxp by Community Member
  • 105 Views
  • 1 replies
  • 0 kudos

When in heat mode, the fan won't stay on

Hello Nest Community!Hoping someone can help. We have a Nest Learning Thermostat. It worked fine all summer, but now that it's winter - when we turn the heat on the fan only stays on for about a minute. It then kicks off, but the heat continues to ru...

Winkan8r by Community Member
  • 110 Views
  • 1 replies
  • 0 kudos

Connecting sensor to Nest thermostat

I have several Nest thermostats and use a temperature sensor quite successfully. I am having trouble connecting one of the sensors, however. I have no problem adding it, but can't get it to connect to the thermostat (the thermostat is online). I can ...

jlkochman by Community Member
  • 108 Views
  • 1 replies
  • 0 kudos

Heat Pump Wiring

Hello. I recently moved into a condo with GE Zoneline PTAC with heat pump units (model AZ65H07DAD) installed that are connected to Nest Learning Thermostats (Gen 3). The wiring inside the PTAC units includes wires connected to terminals R, GL, GH, B,...

Ken_P25 by Community Member
  • 87 Views
  • 1 replies
  • 0 kudos

Managing temperature in room with Nest temperature sensor

I use a temperature sensor to manage heat in a room adjacent to the actual thermostat. Not able to set the temperature in the Home app, just the Nest app. Is it possible to actually set the temperature in the Home app? The Home app gives me a reading...

Cnfzd-2 by Community Member
  • 87 Views
  • 1 replies
  • 0 kudos

Nest thermostat

When I purchased the thermostat I was told that the thermostat was compatible with my furnace. The set up is telling me otherwise.

Randyv by Community Member
  • 67 Views
  • 1 replies
  • 0 kudos

Nest won’t power on

I’ve used my best for 3 years with no problem and now it won’t work. I’ve replaced the battery. Cleaned terminals. It won’t power on. When connected it makes a fizzing sound.

Russgo by Community Member
  • 71 Views
  • 1 replies
  • 0 kudos

System compatibility

Your compatibility test said it was compatible, but when installing it says my system is not compatible.1. jumper -Rh to Rc,2. pink wire -Rh,3. white wire -W,4. green wire -G,5. yellow wire -Y.Will the cheap Nest E work with this?

Michael24 by Community Member
  • 135 Views
  • 5 replies
  • 0 kudos
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