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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 15446 Views
  • 0 replies
  • 6 kudos

Heat link

Heating been working great for 18 months . Today heat link not working/ connecting, no lights on link and showing H71 error..No issue with power supply......???Nick

Nick12 by • Community Member
  • 884 Views
  • 7 replies
  • 0 kudos

Forgot lock pin

Just installed a new router, forgot the pin and I can't access it on the app because it's offline.

Temperature differences: Actual vs. Scheduled

I just installed a Nest Thermostat, and the actual temp is often 4 or 5 degrees lower than what i have schedule in the Nest thermostat. I know the thermostat is working some of the time, as the room is at target temperature periodically. Any suggesti...

new Nest Connection - wire question

We are connecting a new Nest Thermostat and transitioning from a Honeywell Pro T6 thermostat. We had 7 wires on the Honeywell. On the Honeywell system, they are labelled as follows: Yellow wire plugged into Y, Green wire plugged into G, Blue wire plu...

KLunsford by • Community Member
  • 516 Views
  • 3 replies
  • 0 kudos

Nest - heat link

Hi I’ve had a nest installed and using it for around 6 months - all been great , However this morning I’ve had an error message H71 Heat link failure to connect thermostats to the heat link. it appears the heat link has a problem as there are no ligh...

Neilp9 by • Community Member
  • 549 Views
  • 3 replies
  • 0 kudos

OEM Nest Tstat Missing parts from factory...

Ordered by Google store. Upon arrival quick visual checked as Not molested. Yesterday installing the new Device i was Dumbfounded when there was no Base plate included in my OEM Package. Either the line skipped a beat or more advanced beans teleporte...

Sdmf858 by • Community Member
  • 533 Views
  • 3 replies
  • 0 kudos

Heat link died

My heat link is completely deadit is connected through mains electricity but there is no green light, now I have no heatingwho do I contact?need to sort asap

Snostock by • Community Member
  • 592 Views
  • 3 replies
  • 0 kudos

Honeywell old thermostat to nest

hello guys i have a heating system which seems coverted from oil to gas. Do i need dual fuel mode nest thermostat installation? Also in my current Honeywell thermostat i see the red wire is in green hole and the green wire is in red hole! White and C...

Shaddy by • Community Member
  • 515 Views
  • 3 replies
  • 0 kudos

Part number

Anyone have a part number for a 3rd gen heat link box. It’s gone off

Gayle1 by • Community Member
  • 489 Views
  • 3 replies
  • 0 kudos
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