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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17301 Views
  • 0 replies
  • 6 kudos

Faulty Nest thermostat

My Nest thermostat was set on Heat mode. For some reason it turn on the AC when we're not home last night due to high temperature in the house. The AC unit outside still had a cover for the winter months. This faulty turn on caused the AC unit to ove...

Rabidi by • Community Member
  • 1206 Views
  • 7 replies
  • 0 kudos

Factory Reset without Heatlink

Hello,I am trying to reset my Nest to factory settings without a connection to my heatlink.When I try to do so, my Nest is asking me very quickly to fix the connection to my heatlink... that I do not have for now.Is there a way to bypass the heatlink...

onvt by • Community Member
  • 3322 Views
  • 17 replies
  • 0 kudos

Heating before cooling

Hello. I just moved in to a new apartment and the last tenants had a nest thermostat E installed. It is set to cool, but every time it goes on it blows hot air for about 15 minutes and then starts cooling. I live in Miami so when it starts heating it...

Nest Thermostat Cooling in Heat Mode (No heat pump)

Basically the title. It's a new install, I've triple checked the system is compatible. I have a conventional gas furnace. When I turned my system in after install, it shows that it's heating the house to 71F but the registers are blowing cool air.Ple...

Nest thermostat & accounts.

Hi, I already have a nest learning thermostat & smoke sensors fitted in my home, all working fine.I want to know if I buy another kit to fit and work alongside my boiler in my static caravan/holiday home, can I add the thermostat to my existing accou...

Heating won't turn off at night

Hello,I have a Nest Thermostat-E for my basement that I am using as an office space. I have configured it as a "business" type in settings/general. With this particular setting, it used to turn off the heating even at night, when no-one is in this of...

Julien_25 by • Community Member
  • 727 Views
  • 3 replies
  • 0 kudos

True Radiant Help

True radiant not reaching desired temperature at the desired time.How do I reset this, so the Nest will start to learn again? Thank you

JACHRAM1 by • Community Member
  • 1045 Views
  • 4 replies
  • 0 kudos

Nest Learning Thermostat - Set time duration of operation

Hello there,It's a quick/easy question, does the "Nest Learning Thermostat" allow you to control how long you want your operation to be active for? Let's say I want it to heat up the place up for only 20 minutes at a particular time.I've been trying ...

CF-188 by • Community Member
  • 508 Views
  • 3 replies
  • 0 kudos

heatlink

Heatlink faulty 3rd gen 18 months old.mains power to unit but no lights or output to Thermostat and can't turn heating on with manually using button.where can I get a replacement asap??

Jimbojet by • Community Member
  • 246 Views
  • 0 replies
  • 0 kudos

Next Thermostat doesn't show up in the app

I've had this thermostat for about a year now and recently I kicked someone from the home and it made the thermostat disappear on the app for everyone on it. I tried reinviting them back and it didn't fix it. I can't factory reset it because it requi...

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