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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23955 Views
  • 0 replies
  • 8 kudos

AC blows hot

Installed nest thermostat in winter and heat worked great. Now we turned on AC and it’s blowing hot. We have red green blue white wires only. Followed some of the troubleshooting from community posts. Turned off breakers checked wires turned back on ...

LauraAnn by Community Member
  • 882 Views
  • 4 replies
  • 0 kudos

How to get Nest Thermostat REPLACED?

This has gone on long enough!! I’ve truly had it with the low battery and the connectivity constantly being dropped! I spent hours on the phone with “techs”. I want it replaced OR I need to change brands entirely. This is massively frustrating for th...

Faux by Community Member
  • 632 Views
  • 3 replies
  • 0 kudos

Resolved! Nest not turning on Condenser, not cooling

we have figured out after a few hot days that our house isn’t cooling and the condenser is not turning on when we turn the AC on, no matter the temp or time of day.Pics of previous set up and nest set up.help!  

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Kelli by Community Member
  • 8028 Views
  • 13 replies
  • 1 kudos

Having trouble adding to my Lutron app

Just got a Nest thermostat and am having trouble adding it to our Lutron home automation system. When I go to the “Works with Nest” option I get a warning about Google not supporting integration. I converted my Nest account to Google a month or two a...

applefan by Community Member
  • 1018 Views
  • 4 replies
  • 0 kudos

Nest Thermostat and Heat Link

Good afternoon. My Nest thermostat is blank and unresponsive (it says offline on the app) and also the heat link is completely dead. Please help!

ST4 by Community Member
  • 403 Views
  • 0 replies
  • 0 kudos

Sunblock not working

I have had sunblock turned on for a week now. Our thermostat does get hit by direct sunlight in the mornings. The air is still kicking on during this time even though the house is not as hot as the thermostat is reading. I keep manually raising the t...

MCiallelo by Community Member
  • 3757 Views
  • 10 replies
  • 0 kudos

Setting up New Wi-Fi connection

I changed my Wi-Fi and did so before my old Wi-Fi was turned off. When they turned it off at midnight my thermostat stopped working… so I’m attempting to set up on new Wi-Fi and it’s not picking up Wi-Fi . All my other devises are already switched ov...

Wlsteen by Community Member
  • 696 Views
  • 3 replies
  • 0 kudos

How can I get the app to recognize my thermostats again?

I have had the nest system for over a year. Suddenly the app no longer displayed my two thermostats. I have tried to re-connect by scanning the QR code on the back face of the thermostat cover and then prompted for entry key. However, the thermostat ...

26Liz by Community Member
  • 1014 Views
  • 5 replies
  • 0 kudos
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