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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Trying to verify compatibility

Hi there, the app seems to indicate that my HVAC system may not be compatible but I just want to confirm that that is accurate. I’m going to try to include a picture of the wiring diagram. I have tried to upload a picture, but this form seems to indi...

Need a replacement heatlink

Hi,I had a fire and my gas boiler and heatlink need replacing. My thermostat is fine as it was elsewhere in the house. How can I get a replacement heatlink in Ireland ? Thanks,Pat

Cant connect and heater keeps coming on

First off. I have a nest pro edition and that is not one of the product optionsSecond: it asks me to scan the qr code and it says it is not validThird. It asks me to manually enter the code, i try to enter the 25 or 30 digits that are exactly where t...

Wiring for EM Heat

Hi,My HVAC system has a AC condensor & electric furnance. Unfortunately, it doesn't have a Heat Pump. Currently I'm using EM heat to warm the house. I tried to install Nest Learning thermostat. Althought I matched the wires with the old thermostat I ...

Replace Lennox Icomfort s30 with NEST

The smart hub on my iComfort S30 cannot communicate with my home wifi. I would like to replace the Lennox iComfort S30 with a new Nest t-stat. Is this possible?S30 has 4 wires (W, B, Y and Red). I have pictures and was able to trace wires from S30 to...

CKMAN by Community Member
  • 71 Views
  • 1 replies
  • 0 kudos

Need help with Nest Heatlink wiring for heat pump

Hi community, I need some advice for my Nest Heatlink. Currently, the floor heat pump does not turn on even though it's wired directly to the Nest thermostat. The blue wire to the right was loose when I opened the box so I screwed it back in but I am...

Maba by Community Member
  • 69 Views
  • 1 replies
  • 0 kudos

Nest Thermostat GEN3 Weak Mounting Tabs

Hello all, long time Nest Thermostat Gen3 owner, I actually own 5 in various properties. In my main home, the oldest unit I have is no longer gripping tightly to the base. The tabs on the Thermostat have weakened and do not gold it tight to the base ...

Dangit by Community Member
  • 144 Views
  • 7 replies
  • 0 kudos

Nest thermostat turning on heating in away mode

I have home/away assist on and understand that if you are away the thermostat will use eco temps. Yesterday I was out but the nest reverted to schedule regardless. Is my understanding of home/away assist incorrect? I don't understand why my heating c...

Ali2608 by Community Member
  • 141 Views
  • 6 replies
  • 0 kudos
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